Ford+Alexa

Ford Motor Co.

About this app

Bring Ford+Alexa with You on the Road: Access to Alexa in your Ford is now as easy as connecting your phone, starting the Ford+Alexa app and speaking to Alexa. Even with road noise, Alexa listens and provides you with the same information and access to Skills and features as you can get with an Echo in your home. Alexa’s familiar voice and responses then play through your vehicle’s speakers. You can access thousands of Alexa skills and services that Echo customers already enjoy. Pump yourself up on the way to the gym by saying, “Alexa, play my workout playlist.” Continue the book you were listening to, even during your commute to work. Check whether you have dinner plans on the drive home by asking, “Alexa, what’s on my calendar tonight?”

• Alexa Capabilities: You will have access to most the same capabilities as you do from home, including controlling your smart home devices, ordering pizza, checking the weather, getting your favorites sports teams scores, checking and updating your schedule and more.
• Navigation: You can ask Alexa for a point of interest (POI) and ask Alexa to navigate to the POI. Alexa will hand off the POI to the onboard navigation when equipped or to your phone to provide you with turn by turn directions.
• Entertainment: Using Amazon Music, TuneIn, and iHeartRadio you will be able use Alexa to play music (skip, fast forward, rewind, play, and pause) and even make song purchases. The vehicle’s display will show artist, song, and album art information.


SYNC 3 Software Version 2.2 or higher is required. You can check the Software Version on the SYNC 3 touchscreen by pressing: Settings > General > About SYNC. The top line will show the current Software Version (SYNC 3, Software Version: X.X). Customers can upgrade to the current Software Version using automatic home Wi-Fi updates* or a USB download from owner.ford.com.
*Wi-Fi updates may not be available for SYNC 3 versions not equipped with navigation.

Ratings and reviews

App usually loses sync a few seconds after I ask it to do something. If I do manage to get it working, it stops if I take a call and won't restart. I am an avid Echo user, having 3 in my home. Needless to say I am very disappointed. Now I cannot get past "sign in with Amazon." I press the icon and it flashes dark then light again. I have un-installed and reinstalled and I have restarted my phone. Sigh. I rally like having Alexa, I have four in my home.

Junk I get to sign in bar for amazon and it just blinks. It used to work before a samsung update. UPDATE, it was actually an Amazon malfunction. Works as should now. But to have to tap the mic notice on your phone to talk is not very safe when driving. In Wash. state this can get you a traffic ticket.

It worked fine for a few months then just stopped out of nowhere and disappearedfrom my display. It won't even show up when I search my mobile apps on my trucks display (2020 f250 lariat tremor). The search finishes with no "No additional apps found." I have uninstalled and reinstalled the app, checked updates on both the truck and app and allowed all permissions, yet there has been no change. All of my other apps work but this Ford+Alexa app is completely useless.

What's new

Bug fixes and app updates.