SmartHQ

GE Appliances

About this app

Effortlessly control and monitor your smart appliances from GE Appliances, Profile, Café, Monogram, Fisher & Paykel, and Haier – all in one app.

KEY FEATURES:
• REMOTE CONTROL – Monitor and control your appliances from anywhere, ensuring peace of mind and convenience.
• VOICE INTEGRATION – Use your voice to manage your appliances with Amazon Alexa and Google Assistant.
• STAY INFORMED - Receive timely notifications about your appliances, including alerts and updates.
• SOFTWARE UPDATES - Keep your appliances running smoothly with the latest software updates and access new features as they become available.
• PERSONALIZED EXPERIENCE - Create shortcuts for frequently used functions and download new modes for your appliances.
• MONITOR ENERGY & WATER USAGE - Gain insights into your appliance's energy and water consumption, helping you make informed choices.
• ENHANCED COOKING EXPERIENCE - Generate cooking recipes using Flavorly AI. Monitor your oven's progress with the built-in camera and pair accessories such as smart cookware and probes.
• CONVENIENT PRODUCT REGISTRATION - Register all your GE appliances, even non-Wi-Fi models, for quick access to manuals, specs, and support.
• GET EXPERT HELP - Access the SmartHQ Assistant for answers to your appliance questions.
• PROACTIVE SERVICE - Receive service alerts when your appliance needs attention and use the diagnostics tool to troubleshoot issues.
• SCHEDULE SERVICE - Schedule a technician visit or access appliance support contact information.

*Note: Features may vary depending on your appliance model and country of residence.

REMOTE CONTROL REQUIREMENTS:
Requires a compatible SmartHQ-enabled appliance or SmartHQ Connect module. SmartHQ Connect modules can be purchased online: https://www.geapplianceparts.com/store/parts/spec/PBX23W00Y0?SpecType=SpecType

OPTIONAL APP PERMISSIONS:
• Location, Wi-Fi, and Bluetooth/BLE
- Used for commissioning nearby appliances.
• Notifications
- Used for product updates and status notifications.
• Camera/Media Files
- Used for Flavorly Picture to Recipe feature.
- To scan QR codes to add appliances.
- To scan product barcodes and provide recipes.
• Precise Location
- Used for enabling Automation feature (i.e. Home/Away mode).

Download SmartHQ today and unlock a world of connected convenience in your home!

Ratings and reviews

/ UPDATE: App is now working as expected. / This has been a really amazing app because there's been plenty of times I forgot to turn on my air conditioning unit. This saves me from coming home after work to a very hot living space. My only issue is with the recent update, I'm no longer able to set "Eco" mode in the app. Once I attempt to scroll past "Fan Only", it quickly jumps back up to "Cool".

(See update below.) I would have given 5 stars but after the recent update the app doesn't work right for me. I can no longer use the app to set my window air conditioner on Eco/Energy saver. I have to do it manually. Please fix this issue. Update: The app is fabulous! I love being able to control the window air conditioner remotely, even from other rooms. The support staff is excellent. They put out a fix yesterday. Thank you!

UPDATED: After speaking with the service support via phone the issues have been resolved. The password was missing from the connection label. Original: Can't get the dryer connected with the app. Followed all the instructions to add the dryer such as pressing and holding the Temp button to activate the wifi on the appliance, opened the SmartHQ app, and rescan but the appliance never appears in the app to be connected.

What's new

Features:
• Shopping List with Instacart checkout

Improvements:
• Eco/Energy Saver Mode for Window Air Conditioners
• Fisher and Paykel Water Filter Subscriptions