![](https://play-lh.googleusercontent.com/EGemoI2NTXmTsBVtJqk8jxF9rh8ApRWfsIMQSt2uE4OcpQqbFu7f7NbTK05lx80nuSijCz7sc3a277R67g=s32)
A Google user
This phone is great but ever since I updated to 10, I've been having weird random issues with the phone. It won't let me take pictures past 20% of my battery (it just shuts off), I can only see the bottom half of my battery label on the lock screen, and sometimes when I unlock my phone the home screen with my apps never shows up (I can see the background sometimes but nothing will happen if I tap the screen). There's other issued too but I'm not recalling many more.
312 people found this review helpful
![](https://play-lh.googleusercontent.com/EGemoI2NTXmTsBVtJqk8jxF9rh8ApRWfsIMQSt2uE4OcpQqbFu7f7NbTK05lx80nuSijCz7sc3a277R67g=s32)
A Google user
My problem was solved with the help of Google support right after I downloaded this app. It was so distressing when my phone and tablet went down. This was a time consuming ordeal and very hard to explain what was happening to both devices. If you don't have this support app, please, please download it first if you run into a complex problem such as I did, and keep it for if and when you do! Happy New Year!
205 people found this review helpful
![](https://play-lh.googleusercontent.com/a-/ALV-UjUady94xtMjBT2Qgy6ZWVXJ5HiYdhk8RiAK43KRRolVPprg_lUr_w=s32)
Sykonda Davis
I've been having a problem with Google play points for a year. I earned my points but every time I try to use them . They are just taking and I don't get the discount and every time I contact Google support it takes a long time to respond bk and MY PROBLEM IS STILL NOT FIXED!! It's annoying. There is a glitch or something and nobody is really trying to take time to really look into and fix it for me. So I guess I'll start leaving reviews and see if I can get some help this way.
324 people found this review helpful