Nina
Did not find this app helpful at all! Once you make an update on your Session, if you get something wrong, it has no option to edit. So you have to delete the whole Session and start again. In some saved sessions, it said I have dark blonde hair?? I have black hair. I chose Black each time so not sure how that's happened. For my Bikini sessions, I could only see 3 dates instead of 4. I will make a manual transcript of my session dates instead.
1 person found this review helpful
Philips Consumer Lifestyle
May 22, 2024
Thanks for taking the time to leave a review Nina. We appreciate the feedback. It seems like you're running into some errors. Please feel free to reach out to us on Facebook (@Philips) or X (@PhilipsCare), and we'd be happy to assist you.
Alisha Rahman
Please make these improvements - Option for lower leg and another option for upper leg - Ability to edit details following a saved treatment eg I incorrectly inputted the wrong hair skin/colour after saving the treatment, I am able to edit it in the schedule section. - Be able to remove the highlight from the body hair analyser - Be able to add left/right to body hair analyser, eg specify if it is my right leg - In the body hair analyser have notes of how long ago it was since last treatment
Philips Consumer Lifestyle
May 27, 2024
Thanks for taking the time to leave a review Alisha. We appreciate you sharing your insights and feedback with us, as it helps us improve your experience. If there's anything we can assist you with, feel free to reach out to us at any time.
李です
I got a Lumea back in 2021 and didn't know of an app until I've seen an ad this week. I had problems making the treatment a routine so I ended up not using the machine all 2022 and 2023. So far this app looks like it will help me stay consistent 👍 Afaik, my device is not eligible for AISkin but it's cool to see my treatment process, makes me excited to use the device properly
1 person found this review helpful
Philips Consumer Lifestyle
March 13, 2024
Thank you for your review. We're glad to see that you're content with the Lumea app, and that it can aid you in keeping track of your treatment schedule. Should you have any questions, feel free to contact us via our website; we'll be glad to help!