Costa Coffee Club

Costa Ltd

About this app

Love coffee? Then you’re in the right place. The Costa Coffee app makes being a coffee fan so much easier and more rewarding. It’s the simplest way to collect Costa Club beans, order your favourite drink for collection in store, find your nearest Costa, view your beans balance and exchange beans for free treats. Yum!

All of your Costa Club details are in the palm of your hand, so there’s no need to carry your loyalty card. Just scan your phone at the till whenever you make a purchase, or scan the code from Costa Express machines whilst your drink is being made. You can even order your favourite drink from a Costa Express machine, all from the app!



With our app, you can:

• Log in with your current Costa Club account details, register an existing card or set up a new account (and get a new member bonus of 1 bean!)

• Use mobile ordering to order ahead and skip the queue in store

• You can now use your free drink rewards on Collect orders

• One touch contactless reordering from a Costa Express machine

• Treat a friend by gifting them a reward

• Track your beans balance to see when you have enough for a free handcrafted drink

• Find details of your nearest Costa stores including directions, opening times and facilities

• Ditch the card and keep Costa Club in your pocket at all times

• Add your Costa Club card to Google Pay



We pass your Costa Club ID internally within our systems to deliver more relevant and personalised content and rewards in the future.You can contact Customer Services to opt out of the profiling of your personal data.

Already using the app? We’d love to hear your ideas for how we might make it better. Let us know at https://www.costa.co.uk/contact

Unfortunately, the Costa Coffee app is not currently available for use in Northern Ireland.

Ratings and reviews

A few weeks ago I tried to scan at a drive-thru but had been logged out. When I tried to log in I got an "oops something went wrong" message. Later I tried again and password reset but kept getting same message. I've uninstalled them reinstalled - still the same message whether I try to log in or register. Really frustrating, have missed out on beans and was just about to get my first free drink!

Refuses to load while in Costa. Can open app at home with no problems, or with other WiFi. I am PAYG so never use the phones data unless an emergency. I have uninstalled and reinstalled app but to no avail. I never used to have any problems. I guess my remaining birthday treat will run out now. Not sure what the point of the app is if you can't even access it when in the cafe.

Twice I've been locked out of App. Even after uninstall ing and installing again get error code. Have advised help team of issue but still not replied orresolved. Used to order from Express machines from App but that was also disabled a few months ago with no explanation. Currently I can't access app at all. Seems taking steps backward each time. Not a great customer experience.