BILL B
Usually works. Every now & again, it freezes, no idea why. I gave up, uninstalled & reinstalled on phone. Working fine now. The teleconnect to sound systems doesn't always work. Even when the venue has the ear / hearing aids symbol. I suspect that has as much to do with the venue as this app. But, the choices it gives, the support with the assistant (also not always great but usually good) makes it a really good app.
9 people found this review helpful
Sivantos Pte. Ltd.
24 September 2024
Hi Bill, if the app freezes in the future, you may want to try force closing the app or restarting the phone before resorting to reinstalling the app. The induction loop hearing program simply activates the telecoil inside the hearing aids, so any connection thereafter with a venue is dependent on that venue's loop and audio system.
Chris Swain
As a result of combat injuries, my hearing has been shot to pieces for years! I suffer from severe tinnitus from rocket attacks. NHS Signia hearing aids have completely changed my life and this app, which allows me to manually adjust the sound levels and sound direction, has been a godsend. I love this app, specially in the presence of screaming kids!!!!
2 people found this review helpful
Sivantos Pte. Ltd.
26 September 2024
Hi Chris, thank you for your review. It is lovely to hear your hearing aids and the Signia app are making a positive difference to your life.
Kathryn Jane
When I first used this app, I was able to switch programs. Overnight one night, that ability vanished. The base and treble settings are a joke, but it does nothing either way. I have cros aid in the left ear. You can't turn up just the left that feeds sound to the right, it really is disappointing, to say the least. Signia, you can do better.
15 people found this review helpful
Sivantos Pte. Ltd.
25 September 2024
Hi Kathryn, individual side controls depends on the type of connection the hearing aids have with the app. If you've lost your programs, it sounds like the app was reset at some point and no longer connecting via Bluetooth. For further assistance with getting connected, please contact us in the app: tap the 3 lines > Help > Contact Us.