2.7
30.1K reviews
5M+
Downloads
Content rating
Everyone
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About this app

My Singtel app connects you to a world of everyday conveniences with all you need in one place. Manage services, pay bills, shop deals and more — anytime, anywhere.

Usage
• Monitor your local mobile data usage, talktime and SMS
• Check your recontract eligibility date
• Keep track of your roaming data usage

Bills
• Pay your bills securely
• View and download up to 6 months of your bills

Shop
• Shop the latest products and deals
• Subscribe to a roaming plan that best suits your travel needs
• Choose from a variety of add-ons for data, talktime, music, video and more
• Charge Singtel Prepaid hi!Card and Singtel Dash top-ups to your bill

Rewards
• Enjoy free treats and exclusive deals monthly with Singtel Rewards

Message Us
• Chat with us in-app when you need help

Inbox
• Get updates on important system notices, promotions and rewards

More
• Find a Singtel Shop near you
• Save time by booking a Singtel Shop appointment
• Request a callback at your convenience
• Nominate your mobile lines to enjoy Singtel Circle perks
Updated on
13 Jun 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 3 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

2.7
29.3K reviews
Michael Pasko
21 April 2023
This app never works. By far the most important part of the app is the box at the top of the home screen. But that box never loads. On my phone, it is always blank. I need that for setting up roaming. I previously had luck with uninstalling and then reinstalling the app, but that doesn't work anymore. Why can't we add roaming on your website? Why do you require that we use this app that doesn't work? Please fix your app! BTW, I don't want to call customer support...I just want the app to work!!!
21 people found this review helpful
Did you find this helpful?
Singtel Idea Factory Pte Ltd
4 December 2022
Hi Michael, we'd like to assist on this. Please contact us at 1688 or chat with us via WhatsApp (help.singtel.com/chat) so that we can work on this together.
Chang Won Lee
4 June 2024
infinite loading time, once app loads none of the functions are available (bill, usage, etc.). Update 4 June 2024: despite reinstalling the app several times, i'm unable to view my bill. It keeps telling me the app is unable to retrieve it. Chat support is getting me nowhere. I spoke with a rep on the phone, they said they'll do a some backend refresh which should resolve the issue, but it didnt.
7 people found this review helpful
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Singtel Idea Factory Pte Ltd
4 June 2024
Hi Won Lee, we regret to learn of this. Please chat with us on WhatsApp (help.singtel.com/chat) for us to look into this. Thank you.
Lim Wei liang
9 May 2024
This is a one of the worst apps I ever used. It can only display my bill amount but not the bill summary. Whenever I click on "View Bills" it will bring me to an error page. I tried uninstall and reinstall the apps but the same error still there. Even after spending hours contacting their customers service via this apps regarding the error they still can't solve it even though they said they "made some changes in my acc". Hope Singtel can find a way to solve this issue ASAP.
3 people found this review helpful
Did you find this helpful?
Singtel Idea Factory Pte Ltd
9 May 2024
We're truly regret to hear about the frustration you've experienced with our app. To better assist you and resolve this issue promptly, we recommend chatting with us on WhatsApp at (help.singtel.com/chat). Our team will be dedicated to finding a solution to ensure you have a smoother experience with our app. Thank you for your kind understanding.

What's new

Manage your services all in one place with My Singtel App. In this release, we’ve made it easier for you to browse Red deals — now sorted into clear categories. On top of that, enjoy hassle-free browsing, you can now view deal details without logging in.