EE: Game, Home, Work & Learn

EE

About this app

THE EE APP
Welcome to the EE app, it’s all the good stuff all in one place. Get complete
control and all the help you need to manage your EE account.
The EE app gives you everything you need to bring your home to life and
enhance your experience with us. The handy navigation makes it a doddle to find
what you're looking for, and the new Manage hub is the perfect place to take
control of all your EE products and services. The easy life is just a couple of taps
away.
Want to get the most from your allowance? No problem. Use Data Gifting to
move data between your family’s EE plans quickly and conveniently.
If you’ve got a new EE Broadband package, you can fine-tune your connectivity
with WiFi Controls—straight from the app. WiFi Enhancer lets you activate Work
Mode and Game Mode, so you can be sure you’re maximising your connection’s
potential. You can keep everyone safe online with Parental Controls, and easily
set controls on what the kids have access to online. And, because every child is
different, you can tailor access at device or profile level.
The EE app also helps you get access to assistance whenever and wherever you
need it. Your digital assistant Aimee is always available and ready to help, and
you can get important updates, like data usage alerts, straight to your phone.
It’s got the everyday stuff covered, too. You can manage your Smart Benefits
and check your bill or upgrade eligibility in just a few seconds.
And when the time comes for something new—whether that’s a new phone, tools
to create the ultimate connected home, or a way to spend your down time—the
EE app makes it easy. You’ll find the best deal for you, alongside personalised
exclusive offers
Here’s more on what you can do;

On EE Pay Monthly?
-Check your data in a whizz or share it with someone on your account
-View your bills and see itemised billing
-Stay on top of extra charges
-View your allowances and add-ons
-Check out our rewards section for all those lovely little extras
-Get add-ons, including data add-ons. Handy!
On new EE Broadband?
-Fine-tune your connectivity with WiFi Controls
-Get hints and tips on optimising your connections
-Keep everyone safe online with Parental Controls
-Pause any connected devices from accessing the WiFi

On pay as you go?
-Check your data in a whizz
-View your pack in a blink
-Track your Free Boosts
-Check your balance on the go
If you do have any questions or need help, please go to
https://community.ee.co.uk/
Make your life easier and unlock the full potential of your EE account. Download
the EE app now!

Ratings and reviews

Held off reviewing the new app until they fixed the teething issues. Initially frustrating to use, now it's more refined and user friendly. One thing to note - the app seems to work better when you're using it on your EE mobile data during peak hours. It's brilliant for the basics, and anything more complicated; thankfully EE has brilliant customer service to fall back on because they kind of dropped the ball with the app. Disclaimer: Mobile only user. No broadband or extra devices/hubs.

The app will not connect to the hub, just buffers constantly and then times out. Every time I try to contact EE, they just tell me I am not the only one and they are looking at it. The first time they told me there was an issue with an update. I don't think they actually know what is wrong and don't care as people are locked in to contract so can do absolutely nothing. I have no way of viewing which devices are connected to my wifi and no way of changing parental controls with regards to timings

Not at all helpful. I can see my information on the home page when I log in. If I click upgrade it asks me to login again but just refreshes and asks me to repestly login. I can't view more info on bill charges as it repeats the above behaviour. The app is useless when everything you have to do means having to call them.

What's new

Whatever you want to watch, listen to or play, EE Smart Hubs makes things work better. And with EEs' new Smart Hub Pro with the very latest WiFi 7 technology, you can enjoy high speed WiFi to all those hard to reach spots. Download the EE app and get your devices up and running in minutes, unlock full control of your home’s connectivity, switch off your WiFi for bedtime and block online threats with our online security features. Just make sure you are on the latest version of the EE app.