
sanjiv kumar
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All of a sudden, app has stopped responding. Unable to access on mobile. Goes into a hang after pin is entered. Statement "shield running at half-integration" pops up. But have not been able to log in for over a month. Before that all was well. Have been writing to SCB, I don't think their technical team knows what is wrong. They keep repeating the same steps and questions despite my multiple responses.
13 people found this review helpful
Standard Chartered Bank PLC
20 July 2022
Hi Sanjiv, we are sorry to hear that. Request you to please uninstall and reinstall the latest version of SC Mobile app. If you still face any issues please send us a message via DM on Twitter @stanchartHelpIN or inbox to our Facebook page Standard Chartered India with the case ID GOO22_841467 and our team will assist you further. ~KC

SOUVIK GHOSH
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Why does the app always ask to allow sending mail to inbox and there is no skip option as well?? Is is this a banking app or a promotional app?? Recently they closed my credit card without any intimation or reason, when I asked for the reason they were not able to provide me one. RBI should look into the workings of these types of banks.
Standard Chartered Bank PLC
28 February 2024
Hi, we haven’t heard from you since our last message. We request you to kindly fill in your details in the following link with the reference number GOO24_1394094 https://www.sc.com/in/hereforgood/apply/ and we will get in touch with you. ~PN

Kushal Kumar Vennu
SC credit card is the worst that I've used. All the 5 star ratings are fake. It's agent marketed it as a lifetime free card. But It charges 1K as yearly subscription fee. The app interface is not very easy to use.It is very difficult to repay as, it doesn't take payments through it's app or any other major gateways. There is no way to deactivate the card. I have sent many emails to the support team. But,there is no reply from them. The interest on the debt keep on piling up,but can't deactivate.
6 people found this review helpful
Standard Chartered Bank PLC
4 October 2025
Hi Kushal, this is not the experience we would like you to have. We request you to kindly fill in your details in the following link with the reference number GOO25_1919184 https://www.sc.com/in/hereforgood/apply/ and we will get in touch with you. ~ST