![](https://play-lh.googleusercontent.com/a-/ALV-UjWjCed54UlKHoyix0QEcnnwbBD0uLGLkoZsHqhjnhVcdyMYKoV1=s32)
M. Elaine Bates
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At first, this app worked flawlessly. Had features that I hadn't thought of. The turn-off feature will definitely give a person peace of mind. But I stopped getting notices & alerts. Forgot password, made new one. Then it said neither (or one) wasn't right. So, called my bank, they reset the app. Uninstalled & re-installed the app 3 times. Discovered the next day that there is an update. Downloaded it & now everything is fine. But it still won't take my credit card issued by the same bank 😁
26 people found this review helpful
![](https://play-lh.googleusercontent.com/EGemoI2NTXmTsBVtJqk8jxF9rh8ApRWfsIMQSt2uE4OcpQqbFu7f7NbTK05lx80nuSijCz7sc3a277R67g=s32)
A Google user
It does protect your account when use keep your card(s) switched off except when not using them, but the app has some pretty severe and annoying bugs. On a regular basis I have to wipe Android app storage for this app and re-perform initial setup for it to function again. There are several signs that the devs don't fully know what they're doing coding this app.
8 people found this review helpful
FIS Payments
2 January 2020
Hi David,
Apologies for any performance or storage issues you've faced with our app. We're constantly looking to improve and optimize the user experience and would love to review a formal suggestion if you'd like to offer one. Please get in touch with your financial institution so that they may submit a ticket to us for app improvement.
Thank you
![](https://play-lh.googleusercontent.com/EGemoI2NTXmTsBVtJqk8jxF9rh8ApRWfsIMQSt2uE4OcpQqbFu7f7NbTK05lx80nuSijCz7sc3a277R67g=s32)
A Google user
This app was helpful for about 3 days. I set things up... watched the card usage... then it locked me out. I chose to set the app to not allow online payments for safety. I was assured I could turn it on and off as needed. I am now unable to open this app to make any changes. I have uninstalled this 4 times, with no success. I have sent several "feedback" messages when the app tells me it is closing.
54 people found this review helpful