Bank of Scotland Mobile App

Lloyds Banking Group PLC

Contains ads

About this app

New to our app?
Packed with features to help you make smart everyday banking decisions, our app helps you stay on top your money – wherever you are.

With our app you can
• Log on quickly and securely with your fingerprint
• Manage your account – check balances and pending payments
• Set up Direct Debits and Standing Orders
• Pay in cheques
• Easily transfer money and make payments to UK and international accounts
• Get your Travel Money delivered for free to your home or local branch
• Set up spending alerts
• Check your PIN or request a new one
• Easily request a new card, report lost or stolen cards, freeze them and order replacements
• Quickly find and view transactions and statements
• Update your contact details


You can find plenty of other information in the app by using our ‘Search’ tool, as well as our handy ‘Help hub’.


Getting started
You’ll need
• The phone number that you’ve registered with us
• A Bank of Scotland UK personal account
• An Internet Banking username, password and memorable information

Keeping you safe online
We use the latest online security measures to protect your money, your personal information and your privacy.

How we’ll contact you
Using our app won’t affect how we contact you. Our emails will address you by your title and surname, and include the last four digits of your account number, or the last three digits of your postcode. Any text messages we send you will come from BANKOFSCOT. Be aware of any message that differs from this – it could be a scam.



Important information
Your phone’s signal and functionality may affect your service. Terms and conditions apply.

You must not download, install, use or distribute our Mobile Banking apps in the following countries: North Korea; Syria; Sudan; Iran; Cuba and any other country subject to UK, US or EU technology export prohibitions.

When you use this app we collect anonymous location data to help combat fraud, fix bugs and improve future services.

Everyday Offers is available to Bank of Scotland current account customers (excluding Basic Account holders) aged 18+ with a debit/credit card who bank online. Terms and conditions apply.

Fingerprint Logon requires a compatible mobile running Android 7.0 or higher and may not work on some tablets.

Save the Change® is a registered trademark of Lloyds Bank plc and is used under licence by Bank of Scotland plc.

Bank of Scotland plc, Registered in Scotland No. SC327000. Registered Office: The Mound, Edinburgh EH1 1YZ. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.

Ratings and reviews

Transaction confirmations don't work! If I try to make a card payment, the approval screen only appears if the app is NOT already open when I make the payment. And for this latest payment it's sending push messages asking me to confirm if the transaction is genuine, but the message leads... nowhere. And there's nowhere on the app to 'find' this screen either, so I'm stuck in a pointless loop where the transaction gets declined EVEN THO I've approved it (?!), and I can't confirm it to try again

Very clear and simple to use for any banking needs. From checking your Ballance, transfering money, a quick rundown on what and where you spent money ,bills that have been taken or even paying in a cheque. It can also be used for loans and overdrafts .. Very useful tool to have on your phone or laptop for those every day banking needs and very simple and secure to use once set up . Highly recommended ⭐⭐⭐⭐⭐

Standard banking app so it's ok, decent features. I do t like how it takes sooo long to log in after fingerprint... starling is almost instant entry. I also don't like constantly being asked to "Rate the app" very annoying banner which causes a lot of friction and ruins the experience.

What's new

We’ve fixed some bugs and made performance improvements, to make our app even better for you.

We’re also working on new features that will be available in a later release.