![](https://play-lh.googleusercontent.com/a-/ALV-UjWU3VNMyR9QyvotoIqDTlTNgG7pKe7vbh8uPXR3OYFAo3FB5L6hVQ=s32)
Susan Fronek
The communication is HORRIBLE! I've tried several times to contact them about prescription refills, and it's impossible. I get auto response telling me to read a message on the app. There isn't an option for messages. They are late in sending me medication, and again, there is NO WAY TO CONTACT THEM! This could be a great service, yet it's not designed for customer service. Look somewhere else... I am
![](https://play-lh.googleusercontent.com/a-/ALV-UjUnzat7oY1lEQ6r4qGj4YximiVZLUqhoJS22Mtj8E35VfZu0uA-=s32)
Tori N
I honestly hate this app and this service, and wish I could use any other mail order pharmacy. Website doesn't load half the time, so I go to use the app, find there's an issue with a refill order, and try to contact customer service. At least before, I could enter my call back number, but the app won't even open the keyboard to enter my phone number now. Uninstalled, reinstalled, and no difference.
23 people found this review helpful
![](https://play-lh.googleusercontent.com/a-/ALV-UjU0pBQwe3U40Rrcv7DF2pq-wl2_-WfB5iqNm5fp1df6cItPMif7Eg=s32)
Kimberly Holquinn
This app is not user friendly, it has so many bugs, and overall, it is irritating. I am going to uninstal the app and then reinstall to see if this helps, but honestly, I do not think it will. Not only is the app annoying, so is the pharmacy. I have decided to cancel their services and transfer everything back to my local pharmacy. I have had the app and pharmacy for a full year before making this decision.
13 people found this review helpful