Ella Stern
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It is very annoying when you live close to two different locations and want one but it zeros in on the location closer to you, which always has less items for sale than the other one, and refuses to allow you to change the location. This close to deleting the app because this is unacceptable. You need to have other options available for search results, such as “city name” or something like that. Not cool, QFC, not cool.
3 people found this review helpful
The Kroger Co.
29 April 2024
Thank you so much for providing your feedback, Ella! We can certainly understand your frustration. We're going to share this with our Digital Team as we are always looking for ways to better our service. Have a great day!
Sarah Keortge
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This app, although convenient for building a cart while checking pantry and fridge stock, is so incredibly buggy that it's a frustrating experience every time I use it, which is frequently for several years. Add to Cart not taking, wallet errors, crashes/freezes, and text updates delayed are the biggest issues. I generally have to Force Stop the app and clear its cache multiple times per session.
The Kroger Co.
10 May 2024
Hey Sarah! Thanks for taking the time to reach out and review our app! We're sorry to hear that you're having difficulties getting it to work properly without having to stop and restart several times. Please give us a call at, 1-800-576-4377, referencing Case 69290648, so we can get a ticket created.
B Nelson
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Update 2:If I could drop it to 0 stars, I would. I've been a lifelong QFC shopper, but I am ready to quit and cancel Boost! I'm dependent on delivery, and with all the issues of late with this app, I'm ready to give up and go to Safeway. And I HATE the new ad layout. Update:Dropping another star, I have had to sign in multiple times, the store location keeps changing. App is ok for creating a shopping list, nightmare for delivery. Can't move items easily from in store to delivery.
14 people found this review helpful