WASH-Connect

WASH Apps

About this app

Mobile payment meets smart laundry!

ONE APP DOES IT ALL

• Convenient mobile pay for laundry
• Check machine availability and get notified when laundry is done
• Tips, Tricks and Laundry Hacks
• Request Machine Service
• In-app Support

FOR NETWORK CONNECTED LAUNDRY ROOMS

See what machines are available and in-use from wherever you are and receive real time notifications when your laundry completes.

IT’S AS EASY AS 1-2-3

Setup an account and fill in the required fields. Add funds using your credit/debit card and then find the machine you want to use and tap pay.

SUPPORT

Need help? We have multiple ways to reach our support team, day or night. Email us at: [e-mail].

**Mobile pay is only available for WASH-Connect enabled machines**

Ratings and reviews

I've been using this app for two years and it has never improved. It's extremely slow to start the machine even when holding my phone next to the receiver. There is no way to stop the cycle to unlock the washer if a mistake is made, for example selecting the wrong cycle or dropping a wallet inside the machine. I never get notifications from the app until I open it despite giving the app permission to send push notifications. I wish I could just use quarters.

It is slow, clunky, and annoying. The app doesn't feel like a native one, and it has too many modal dialogs. Maintenance requests go into a void, and the Bluetooth bandwidth required is annoying if your phone has a damaged antenna. Being able to track the status of my loads and get notifications when they're done is theoretically a great idea, but the app loses track of between 20-50% of started jobs, and notifications don't show up until the phone wakes from something unrelated.

At first it's a bit convoluted and takes a modecom of savvy however after the learning curve it becomes useful... Not sure if it "saves time" but anything that relies on the Internet is always good "in theory" - this adds a third AND fourth party to the mix... Oh Jeez can't we just keep it simple people? It's hard enough separating whites from colors and picking out dryer sheets oh and darn it I forgot fabric softener... Now what?

What's new

• We're always listening to user feedback to make WASH-Connect better. In this release, we made a few significant improvements making it easier to sign-in as well as other bug fixes and performance enhancements.