Support by Sony

Sony Corporation

About this app

- Find support information for your Sony products with Support by Sony
Support by Sony helps you quickly find support information.

- Instant notification about your bookmarked products
Receive important news, software / firmware updates and helpful guides about your products directly to your smartphone.

- Touch your smartphone to your Sony product that supports NFC* and display support information in a flash.
*See NFC compatible Sony products on our official site.

Ratings and reviews

Chat bots slow and very little help if any. Sony Xav-ax8100 android auto needs to be bluetooth compatible. Shouldn't have to pay $500 for receiver and then spend another $75 for bluetooth adaptor because you guys are too lazy to keep up w modern tech. YOU'RE AN ELECTRONICS CO. it's your job! You need to allow people to simplify/personalize delete features they don't use on menu like XM. Sound settings should have shortcut on main menu. Clicking thru numerous things and back will cause accident.

Totally useless to me. Have relatively new DVD player with which I have viewed DVD s on an old TV. I have reconnected DVD to TV & can no longer watch DVDs & find no instructions or manual to help me. Am technically challenged & have no way to find out what to do to be able to use it. Should be easier for those of us who don't understand w/o specific instructions.

Both the app and the Sony support pages are in need of a major overhaul. The "Import from My Sony" feature doesn't work when you're attempting to add your products to the app. The link about compatible accessories sends you round in circles. The whole system is a bit of a mess!

What's new

Performance improvements and bug fixes.