RBFCU

Randolph-Brooks Federal Credit Union

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About this app

With the RBFCU Mobile app, your personal finances are easy to manage. Whether you need to check your balance, make a payment, deposit a check or find an ATM, the RBFCU Mobile app helps you do it all from wherever you are. Download the app today!

Features:
• View your balances, transactions and easily manage your accounts
• Check RBFCU's current rates
• Conveniently open new accounts and apply for loans*
• Send money to — or request money from — other RBFCU members using an account number, phone or email with Move Money
• Deposit checks anytime with your device’s camera with Mobile Deposit**
• Freeze your RBFCU debit or credit card, or report it lost or stolen and more with Manage Cards
• Monitor your accounts and transactions with customized email and text alerts, and set travel notifications
• Access current and previous account statements
• View your loan application status and check for any outstanding items needed to complete your application
• Pay your loans and bills at RBFCU and other financial institutions
• Find the RBFCU routing number and your account numbers
• Request a cash advance from your RBFCU Mastercard(R) or line of credit
• Make domestic and international wire transfers
• Find RBFCU branches and surcharge-free ATMs near you
• Take advantage of your exclusive offers
• Contact RBFCU by chat, secure message, phone or email when you need assistance

If you need help with the RBFCU Mobile app, check rbfcu.org/troubleshootapp for solutions to common issues.

For RBFCU members. Qualify for membership and join online at rbfcu.org. Federally insured by NCUA.

*Loans subject to credit approval and rates subject to change without notice. Some restrictions may apply.

**Additional qualifications apply to use Mobile Deposit. All deposits, including Mobile Deposits, are subject to the RBFCU Funds Availability Policy. Certain restrictions, including daily and monthly deposit limitations, may apply. RBFCU does not charge a fee for the RBFCU Mobile app, but you may be charged for data by your mobile wireless provider.

Ratings and reviews

The app is great when it wants to work. That's the unfortunate thing - sometimes for days at a time I'm not able even get to the login screen. At this point it's like a 50/50 shot as to whether I can use the app. I'll open the app just to stare a blank screen or the RBFCU logo. On top of that, the quick balance widget is just as finicky. It will work fine for maybe two days and then it either freezes on whatever balances are there, or gets stuck updating and never changes. Constant issues.

Awful. I log in and it "loads" for a few seconds then crashes, kicks me out and has me log in again. I regularly have to try 4 or 5 times before it finally loads and shows my account without kicking me back to the log in screen. The app is up to date. I just had fraud on my account so I check it multiple times a day. I should not have to spend 5 minutes, signing in a dozen times, hoping I get lucky and can actually see my accounts.

Another update and STILL not working! The page doesn’t fully load after a transactThe new update has glitches. It doesn't fully load the page. For example, if I move money between accounts, it will freeze without showing completion, with half the page blanking. It's also doing a double transaction. I have go into my account to see if the transfer worked. Also, when depositing a check, the page froze, so I had no Idea if it was successful until I looked at the account and saw the deposit pending.

What's new

This release includes:
* Bug Fixes and Enhancements