HITESH SETH
Pathetic app from 1990s. I haven't seen a financial service app so poorly built. Even as basic functionality as making a payment isn't available! It redirects user to their website. They still use image captchas on their login page for bot detection! And the best one trying to login via fingerprint gives error- "incorrect username/password" it seems like no one even bothered at Standard chartered to use their own app
Standard Chartered Bank PLC
7 October 2024
Hi, we haven’t heard from you since our last message. We request you to kindly fill in your details in the following link with the reference number GOO24_1562902
https://www.sc.com/in/hereforgood/apply/ and we will get in touch with you. ~PN
sanjiv kumar
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All of a sudden, app has stopped responding. Unable to access on mobile. Goes into a hang after pin is entered. Statement "shield running at half-integration" pops up. But have not been able to log in for over a month. Before that all was well. Have been writing to SCB, I don't think their technical team knows what is wrong. They keep repeating the same steps and questions despite my multiple responses.
9 people found this review helpful
Standard Chartered Bank PLC
20 July 2022
Hi Sanjiv, we are sorry to hear that. Request you to please uninstall and reinstall the latest version of SC Mobile app. If you still face any issues please send us a message via DM on Twitter @stanchartHelpIN or inbox to our Facebook page Standard Chartered India with the case ID GOO22_841467 and our team will assist you further. ~KC
Kapil Nautiyal
After the recent update, it has become very unreliable. Sometimes your credit card accounts will just disappear. The option make a payment (which will show all cards without option to make to specific card) will make the payment to one of the cards and not to all of them. Kept the app offline for 2 weeks, and this is what they came up with.
17 people found this review helpful
Standard Chartered Bank PLC
25 October 2024
Hi, we haven’t heard from you since our last message. We request you to kindly fill in your details in the following link with the reference number GOO24_1602229
https://www.sc.com/in/hereforgood/apply/ and we will get in touch with you. ~PN