Accor Key - Hotel Keys

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About this app

Accor Key lets you open hotel doors using your smartphone. This app allows you to unlock your room door on your own mobile device and access a range of areas within participating Accor hotels: lifts, fitness centre, swimming pool and more, without having to ask for a key at reception.

Accor Key is part of Accor’s commitment to stringent hygiene and safety measures in participating hotels.

Use your smartphone as a key
- Mobile access
- Safe distancing for guests and staff
- Reduces surface contact and exposure to bacteria
- Ready-to-use convenience on your personal mobile device
- Environmentally friendly (reduces use of plastic key cards)

Download Accor Key to unlock the door to your next stays.

Ratings and reviews

Confusing. Does not work? Received email saying essentially "install app, open and access keys". However after opening app, it demands a key reference. No key reference in email, app, booking or anything I can see. So it did not work?

Needs work. Doesn't always work, is slow to open the room door, and locks you out on your day of checkout before you've checked out. Will not use again.

Won't open door and won't work in elevator. Just shows work in progress animation

What's new

Enjoy your stay with Accor Key.