Aetna Health

Aetna Inc

About this app

Take charge of your health and benefits in one easy place

The Aetna Health app helps you stay on top of your health. All when and where it works best for you, 24/7.

Manage your benefits

With just a few taps, you can:
• Access your ID card
• Track spending and progress toward meeting your deductible
• Check on your Health Savings Account, Health Reimbursement Account and Flexible Spending Account
• View your plan summary and get coverage information
• See claims and Explanation of Benefits
Connect to care

Plus, it’s easy to:
• Find in-network doctors, facilities and other providers
• Search for MinuteClinic locations and services (inside select CVS Pharmacy and Target locations)
• Schedule MinuteClinic appointments
• Talk with a doctor anytime by phone or video, and more

Keep in mind
• The app is available to most Aetna members. And the features may vary, depending on your plan.

Ratings and reviews

A fairly limited and clunky app. You are able to find providers, set health goals, view claims, and see total plan spending, along with a few other misc things. It is missing some key features. Some of the shortcomings of the app include the lack of a dark mode and the inability to pay providers for a claim in the app or on their site (this used to be available on their site). The app UI works but could be improved. A way to estimate the cost of care for health services would also be helpful.

I haven't been able to sign into the app for over a month. It always just says "technical issues" . Can't get into the member website either. I cant access my insurance cards or anything. I dont know whats happening but this is extremely frustrating. I've tried numerous different browsers. Un-installed and reinstalled. Can't get into anything. If I could give this zero stars I would because this is absolutely ridiculous

This app is too glitchy. It kept looping back to the sign in page even after I had already being logged in for a few minutes. Everytime I clicked on the Teledoc option, it would circle back for me to log in instead of redirecting me to the Teledoc portal. I disabled fingerprint authentication, cleared cache and everything I can think of to help, but it still doesn't seem to work properly.

What's new

With the Aetna Health℠ app, you’re in charge. With this release, you’ll find new features and functionality to make things even more simple and seamless, like:
• Now available in Spanish
• Bug fixes and incremental enhancements to current functionality