Cigna Wellbeing

2.4
399 reviews
100K+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

Health and well-being in our always on, digitized world isn't sitting in a doctor's office…it's not popping in a video about diet and exercise…and it's definitely not shuffling through papers to try and find the latest record of your health numbers…
Cigna Wellbeing™ gives you control over your health information, easy access to doctors and health programs, and opportunities for lifestyle and wellness changes that matter…at home, work, or on-the-go…at the tap of a button.

Features:
(Available based on plan design)

GLOBAL TELEHEALTH
Connect through phone or real-time video with licensed and credentialed doctors
Get answers to your health questions, diagnosis and treatment options
Convenient appointment options

INTERNATIONAL EMPLOYEE ASSISTANCE PROGRAM
Connect 24/7 via phone with counselors
Get help with home, work or personal issues
Confidential service, cost-free

ASSESSMENTS
Kick off your experience with the health and well-being assessment
Choose targeted assessments such as stress, sleep and activity to find out how you stack up
Use your results to create healthy changes

FOCUS
Find your focus! Are you open to new experiences? Are you a risk-taker? Do you prefer routine? Psychological research suggests that your personality can influence your health.
Answer a few fun questions to uncover your personality type and lifestyle focus
Your personality plays a big part in making your focus take flight.
Find your focus, and then use our programs and lifestyle activities to help you get active, eat healthier, sleep better, conquer stress, become more mindful, lose weight, and more.

HEALTH & LIFESTYLE PROGRAMS
Recommended programs guide you in simple daily activities
Get guidance and tips from health coaches and work healthy improvements into your daily routine

TRACKERS
Your health numbers all in one place
Monitor your progress with trackers for BMI, cholesterol, blood pressure, blood sugar, sleep info, and more
Integration with your assessment activities


Health is a team effort…
We're more than just a health insurance company. Cigna is a global health service company--dedicated to helping the people we serve improve their health, well-being and sense of security. We make this happen through a broad range of integrated health care and related plans and services, and proven health and well-being programs that are targeted to the unique needs of our customers, clients and partners.
Updated on
12 Aug 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 3 others
This app may collect these data types
Personal info, Health and fitness and 3 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

2.4
396 reviews
Rose F. Tchwenko
30 December 2021
I am baffled by just how bad this app is given that it is Cigna. The only reason I have the app is to be able to access telehealth services as there are much better apps available to provide wellness and fitness advice tailored to my needs. Even so, there are limitations using telehealth. I cannot schedule consultations for my dependents. There is no FAQ or help section to guide users. One can only upload images, not PDF. The UI only fits on phones, not tabs. Cigna can and should do better.
7 people found this review helpful
Did you find this helpful?
Cigna
17 January 2022
Hello. Sorry for the unpleasant experience you had with our app. Thank you for taking the time to send us your feedback. We will take this up with the relevant team. If you are interested, please contact us via globalwellbeing-support@cigna.com.
Mauro Stettler
13 December 2021
This app used to be completely broken and non-functional until quite recently, I wasn't even able to login because it used to either error or just directly crash. But it seems like a few weeks ago it got fixed and with the latest version i can actually use it now! Last week I scheduled an appointment with a doctor via video call and i got connected to somebody in Singapore who appeared to be a real doctor, I was positively surprised and impressed so I'm updating my review from 1 to 4 stars.
26 people found this review helpful
Did you find this helpful?
Cigna
16 February 2021
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at wellbeingapphelp@cigna.com. Thank you.
Aaron Cheng
29 January 2021
Great doctors if the app actually works... but absolutely awful app. Legit reason to consider another insurance/provider 1) App keeps showing generic errors and it took 6-8 tries to submit a form. Doesn't tell you the problem 2) If you minimize to another window (eg to get some info), you have to login again and lose all progress 3) app really really slow and has other bugs 4) video did not work for consultation, had to switch to phone
9 people found this review helpful
Did you find this helpful?
Cigna
11 March 2021
We apologise for the difficulties you experienced while using our App and we are committed to helping your with this issue. If you would like some assistance or additional information, please contact us via globalwellbeing-support@cigna.com and we will be happy to help you further.

What's new

- This version includes a new user journey for easier access to the Doctor´s prescriptions
- New WhatsApp number to access Mental Health support
- Other technical enhancements