![](https://play-lh.googleusercontent.com/a/ACg8ocIN1OxEb2r0i7UWTTQBJu1OrN0eo0ZUpCATIjpc0JkZtwcllAs=s32-mo)
Barney B
Cox REQUIRES this app if you want to change the name or password of the WiFi router they supply. It claims to identify all connected devices, but that "feature" needs work. "Generic IoT device" is not very informative. It does alert you when a new device connects, but doesn't (can't?) tell you much about it. It needs a switch to PREVENT (or allow) new devices to connect. My recent list of connected devices included six cell phones that were not mine. I wouldn't use it at all if I didn't have to.
9 people found this review helpful
![](https://play-lh.googleusercontent.com/a-/ALV-UjU3rzcN7DUJzpG9BSGpVJPFbmJhFdTMWTy94FuJIpj5bHe8hXJx=s32)
Linaia Le Doux
Literally nothing useful in this app works. Testing connection, removing devices, restarting the tower...it's all "Something went wrong" and just forces you to call customer support, which completely defeats the point of having an app entirely. They charge way too much money every month for not even having an app that is functionally sound to make their overpriced, throttled WiFi work properly. I'm guess I am glad the billing part of it works? How very dystopian of Cox.
32 people found this review helpful
![](https://play-lh.googleusercontent.com/a-/ALV-UjVBzwbTk4TNrgaFucRR0_LVaWGWZTIYO6xpckSphAe0UyLgUf2s=s32)
KrĆÆstĆÆn
Iv had the most ridiculously frustrating experience dealing with this app. It makes my whole phone go bizarre, clicking from the app sign in screen, to cox login on my browser, to a blank browser screen, and rapidly repeats. Iv restarted my phone, Iv uninstalled the app 3Ć and reinstalled it. Iv ran a software update and reboot on my device. Iv contacted customer service to be told adamantly I don't have panoramic wifi, and I do. I had to ask more than once to speak to someone else before I was
23 people found this review helpful