Cox Homelife

Cox Communications, Inc.

About this app

From jet-setters to go-getters and everyone in between, Cox Homelife offers home security and automation to fit any lifestyle. Customers can use the Cox Homelife app to securely view & control their system anytime, anywhere on their smart phone or tablet.

Note: The application’s features may vary depending on the devices installed as part of your Homelife system.

The following supported devices require Android operating system version 7.0 or higher:
• Google Nexus 5, 6P, 7, 9, 10, Prime
• Google Pixel 7.x, Pixel XL, Pixel 2, Pixe
• LG G5, V10
• Samsung Galaxy Note 5, Note 8, Note 9
• Samsung Galaxy S5, S6, S6 Edge, S7, S7 Edge, S8, S8 Plus, S9, S9 Plus, S10, S10 Plus

Note: Devices with Google Chrome version v66 require the 9.1.1 Mobile App is required. Mobile App versions prior to version 9.1.1 are incompatible with v 66 of Google Chrome.

To use this app, you must be a current Cox Homelife customer. Please call 1-877-404-2568 to learn more about Cox Homelife.

Supported markets: AR, AZ, CA, CT, FL, GA, IA, ID, KS, LA, NE, NV, OH, OK, RI, and VA.

Ratings and reviews

Just had the Cox tech set the camera up today. Unable to create rules and the app. locks up. Very Disappointing. Called customer service, which had wait times of 30mins +. Told to call back tomorrow. 3 days later and app still not working. Half way through setting up the rules it freezes and won't even let me cancel the rule started. Everything freezes. Without being able to set up rules all I have is a live feed camera, useless.

After years of a nicely functioning app, I can now log in once to set/unset the system, than can't login again. The app just spins and does nothing. This is especially frustrating when returning home with my husband who needs help with a walker and oxygen tank. To enter the house I have to leave him unattended on the front porch to enter and turn off the alarm system. I never used to have to log in every time I opened the app. This is completely unnecessary/frustrating with a secured device.

25 Jan 23 Update: Changing my previous rating from 2 stars to 1, and would give it zero if able. This app has gotten worse in the last month! Its basically useless now, as it gives the 'Not Connected' msg nearly 100% of the time. We're considering canceling the security deal with Cox! About half the time we try to use the app, it won't connect. It gives a 'Not Connected' error message, even though we're at home, Connected to our WIFI and/or have full 5G bars!

What’s new

Configurable banner messaging.