
Trevor Halcom
- Flag inappropriate
- Show review history
A mess of an app and customer service is royally unhelpful. I don't blame the service rep for clearly not wanting to be there, and I imagine it is company policy for customer service to be completely useless, so I don't blame her for that, but man. This app is so frustrating to use when something goes wrong. I have to go through leaps and bounds to get one inch closer to fixing it. I gave social, card number, email, ect, and wasn't given something as simple as a username. Would not recommend.
25 people found this review helpful

Kayla York
when i attempt opening this app, it won't allow me to sign-in to my account due to error.... so i check on my browser.... there have been several (& i mean SEVERAL..) $0.75 charges to my account for absolutely NO reason. i've considered multiple things but there just isn't a reason for the charges. at first i thought there may be a monthly fee to keep it open, if you aren't using it so often... but there are more than one $0.75 charge per month. as of now, i just can't suggest this app/account.
79 people found this review helpful
We are happy to review your transaction history with you. Please email us at social@netspend.com. Thank you.

Christian Payne
All of a sudden when I go to log in, it says, this looks like a Skylight account. Download the app from the Google Play store. I click on the Play store, it brings me to this page, where the Skylight app says Uninstall and Open. So I obviously have the correct app, but I can't log in all of a sudden. I've deleted and downloaded the app, and restarted my phone. It just keeps this cycle going.
8 people found this review helpful