Starbucks Hong Kong

Starbucks Coffee Company

About this app

The Starbucks® Hong Kong app is a convenient way to pay in store or skip the line and order ahead. Rewards are built right in, so you’ll collect Stars with every purchase, and start earning free drinks and food.

Pay in store

Save time and earn Rewards when you pay with Starbucks® Hong Kong app at stores in Hong Kong and Macau.

Mobile Order & Pay

Customize and place your order, and pick up from a nearby store without waiting in line. You can even redeem core membership rewards in your mobile order.

Place delivery orders

Order door to door delivery in selected Hong Kong areas through the Starbucks Delivers feature, savor your precious coffee moments at home or at work. Starbucks® Rewards members will earn Stars with every delivery purchase.

Rewards

Track your Stars to redeem or share Rewards and offers. Receive custom offers as a Starbucks Rewards™ member.

Send a gift

Send a drink or Starbucks Card to your loved ones with the eGift feature on the Starbucks® Hong Kong app.

Manage cards

Check your Starbucks Card balance, activate auto-reload, add or transfer balance, and view your past purchases.

Find a store

See stores near you, get directions, hours and view store details before you make the trip.

Ratings and reviews

The app used to be fast and responsive, but after the redesign a few years ago, it's been super slow with blocking loaders everywhere. Extremely bad user experience.

Like everyone says, the update made it worse. The more I use it the more problem I discover. First, I couldnt finalize order coz the drink was actually not availble, then i couldn't remove items from cart. Then the app froze, and now I cannot add money to my account via electronic payment. SB must have gotten wrong batch of beta testers 😅. Either that or you need to change your IT department. Please fix it!

After the update, the app has been extremely slow and horrible. Constantly logging me out and giving errors when i try to log in. I also tried logging in on the website, but it also presented errors or took way too long to log in. The final straw was when I told the staff that I have my SB number and they told me that it wasn't possible to type it. They needed the app and or the physical card. 😳 I asked if the staff had an app to confirm of they experience a similar issue, but they didn't have

What's new

Enhance system performance and stability to provide better consumer experience