Hoteles Xcaret

Grupo Xcaret

About this app

Book your suite in Hoteles Xcaret easy and quick to enjoy the All-Fun Inclusive® concept that gives you unlimited access to the parks by Xcaret.

Hoteles Xcaret is a complex of two impressive beachfront hotels with modern and sophisticated architecture that blends perfectly with nature and reflects Mexican pride.

Our All-Fun Inclusive® concept surpasses traditional "all-inclusive" with accommodations in nature-view suites, Premium gastronomic experiences by celebrity chefs from Mexico and the world, unlimited access to Xcaret,
Xel-Há, Xplor, Xplor Fuego, Xavage, Xoximilco, Xenses, and Xenotes parks, and round-trip airport transportation included.

At Hoteles Xcaret, you will discover a new way to stay in the Riviera Maya. Each of our hotels, Hotel Xcaret México and Hotel Xcaret Arte, honors the art, nature, and history of Mexico with a unique style in each room distributed in different "Casas" with distinctive attributes and amenities.

The natural richness of the destination, the hospitality of our people, and the more than 200 adventure, cultural, and entertainment experiences will make your vacation an unforgettable experience with the best of Mexico included. It will be an honor to welcome you with our traditional "¡Bienvenido a casa!" greeting.

Book your suite easy and safe to stay at our outstanding hotels, Hotel Xcaret México and Hotel Xcaret Arte.

• Your Digital Reservation ticket allows you to always carry it with you.

• Get general information about the All-Fun Inclusive® and the Xcaret, Xel-Há, Xenses, Xavage, Xoximilco, Xplor, and Xplor Fuego parks, and depart from the lobby of your hotel.

• You will find important information about activities such as Workshops, and also to indulge yourself you will find information about our Muluk Spa.

• You will have the map of Xcaret Hotels to consult Restaurants, Casas, and services.

• Discover all the restaurants, their specialties, menus, and schedules.

• Locate the services available on Hoteles Xcaret map, such as towel stations, life jackets, ATMs, showers, and toilets, among others.

• Select the language of your preference from the App Menu (Spanish / English).

• Customize your application in light or dark mode, according to your preference.

• Find more information about Grupo Xcaret's parks with direct access to download the application from the menu without having to search for it in stores.

Note: the functions of this application will require access to location data.

This application offers the option of receiving automatic notifications for information related to your visit to any of our hotels. To disable notifications from this application, go to your device's settings.

The prices of the suites shown in the images of the AppStore and PlayStore stores are fictitious and merely illustrative.

Ratings and reviews

Many menus for restaurants are missing or incorrect. It never synced my reservation details even though I logged in with my email. The map feature is very challenging to use because if you tap on a place, then go back, it refreshed the screen to the beginning. The Take Me There feature just shows where on the map the place is, but doesn't give any kind of route. Photos feature didn't work at all. The information given a out shows and performances is often conflicting or makes no sense at all.

when staying at Xcaret Arte, the Xcaret app did not work consistently due to poor cell service. when it did work however, and I select TAKE ME, after selecting desired selection, the app did not recognize my location. the app did highlight the selected Destination where we wanted to go. my suggestion would be, have a highlighted route to mark desired destination. lastly, have the app mark our current location and show our progress during travel to Destination. thanks for listening, gorgeous r

Really difficult to navigate and use. Lots of bugs that take you back to beginning. Hard to access photo packages with app.

What's new

• Bug fixes in the map module.