
Muhammad Yousuf
I have sent money to Pakistan many times, but it is received in very difficult. The customer care staff are very arrogant and do not listen at all. On 02/10/2025, I tried calling for 4 hours, but the call never connected to the helpline. Even if it connects, the customer care does not help with money refunds. In other apps, there is a refund option and the money is returned immediately, but with the Alinma Bank app I am not satisfied at all, as refunding is very difficult.
1 person found this review helpful
Alinma Bank
5 October 2025
Hi, Kindly contact us via X platform
@alinmaCare
to solve your issue

Faisal Hussain
I have Opened an account by visiting the alinma bank's branch on September 2 but till this day I cannot register to internet banking through alima app. Its been 47 days I cannot register for internet banking services through the alinma app. I am very heartbroken 💔. I use alinma daily for translations. please help. I have send emails about the issue but found no response.
Alinma Bank
13 October 2025
Hi, Kindly contact us via X platform
@alinmaCare
to solve your issue

Yehia Al Sohbani
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The app though it is good, but nowadays I face a problem which made me unable to transfer money to my family. I do all steps required to transfer and the last step ' conform' it gives this message ECO301111 Dear customer we are unable to process your request now. I complained about this, but I got a reply that this will be solved within 5 days. So, I have been trying to transfer for 5 days plus 5 days more. Is this convenient?!!!!! It is urgent for me to transfer. HELP HELP HELP
30 people found this review helpful
Alinma Bank
5 October 2025
Hi, Kindly contact us via X platform
@alinmaCare
to solve your issue