![](https://play-lh.googleusercontent.com/a/ACg8ocKv200eVS1l7SKFUNgi9VU6HJWNyjSN-vWqm--dujcLU4L_MA=s32-mo)
Omon Egbeke
Been trying to make transfer for same days now but the app has set a limit for me and not giving me OTP option. I have called and chatted but till now nothing has changed. I've had this account since 2006 but sometimes I'm tempted to want to close the account. You can't make transactiona on weekends, it just doesn't work. The other party won't receive the money despite the fact that you have been debited
3 people found this review helpful
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![](https://play-lh.googleusercontent.com/a-/ALV-UjWdJIj4z9tte6GeK5iWWNX3pdqRi9B913TouEi5IO0WLpfjAC-a=s32)
We are CONCERNED Graphics designer
Great app. Easy transaction. But a bit porous. It doesn't totally protect the user . Anyone can just click on the app and get all your transaction history with no stress. My point: 1. The app should only be accessed at the beginning with a passcode 2. Transaction history should have it's own section requiring a password first to see it. Thank you
4 people found this review helpful
To continue the discussion, follow the link: https://ciseco.aznresearch.com/amf?id=26787106-62f7-409a-9931-2bd664346d7e
![](https://play-lh.googleusercontent.com/a/ACg8ocJh3lnJr8gucthFSSf0SOrb6zfSIj0zfhyxoieXq8z8hsasLzMr=s32-mo)
Ezra Daniel
I've had an extremely poor experience with this app. Despite using a 5G network, the app constantly displays the error message "Check internet connection or try again later". I've uninstalled and reinstalled the app multiple times, but the issue persists. This is frustrating and disappointing. I expect a more reliable experience from a mobile app.
65 people found this review helpful
Dear Customer, Thank you for contacting Ecobank. We apologize for the inconvenience. However, for security reasons, we invite you to provide your account details at: assist@ecobank.com. Or contact us via the link: Ecobank - Contact us then choose your branch. ECOBANK thanks you for your loyalty.