Dennis Pullini
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Still a useless app... Fix it!!!! Doesn't do anything stops at splash screen. Useless. App version 6.17.0.29. Phone s22 Samsung Model sm-s901w Android 14 One UI 6.1 Kernel 5.10.198.... Something similar happened on fido the work around I found was the I had to force it to use Chrome, my default browser is Adblocker... I don't see anywhere in the app settings to choose a different browser...
1 person found this review helpful
Rogers Communications Inc.
25 September 2024
We'd like to know more about the problem, the app version, and device details to work toward a resolution. Please post the details on our Apps board: https://roge.rs/2YYdIXe. ^ms
Rachelle Del Vecchio
This app is honestly terrible. When I try to log in the page just goes blank. And when it does actually let me go into the app, it doesn't show me what my outstanding payments are. This is so frustrating and makes me want to switch providers. I cleared the cache and it didn't help.
1 person found this review helpful
Rogers Communications Inc.
16 September 2024
Hi Rachelle, is the account balance the only feature that doesn't update for you? May you please make a post with details on our Apps board: https://roge.rs/2YYdIXe. ^zf
Lucas Raccio
This app is straight up not working on my phone. Won't let me sign in, won't let me even open the app anymore. It keeps trying to open a sign in page in my browser but keeps refreshing automatically. I've never run into anything like this in the app store where it's so buggy it can't even open on the phone
4 people found this review helpful
Rogers Communications Inc.
20 August 2024
We definitely want to get the app working for you. Please clear the cookies and cached data on your browser. If you have not already, disable and then enable the app again on your device. If issues are ongoing, please reach out to us in the Rogers community forums for additional assistance. ^tb