Southwest Airlines

Southwest Airlines

Contains ads

About this app

Book a flight in just a few easy steps
Check in, change or cancel your flights. Plus, add extras like EarlyBird Check-In®.

Super-Fast Shopping & Booking
Book a trip in just a few quick taps. Make it even faster when you use your stored credit cards or PayPal® account.

Everything you need to Travel
Get the information you need right at your fingertips on the home screen - gate information, boarding position, flight status and more.

Boarding Pass on the Go
Get mobile boarding passes for all passengers on your trip 24 hours in advance. Southwest passes have rich color and bold font, which makes seeing your Gate and Boarding Position very clear. Find the details you need quickly: Flight Number, Confirmation Number, Boarding Time, Tier Status, and TSA Pre-Check. Don’t forget to add your Mobile Boarding Passes to Google Pay!

Travel Funds
You can now use Flight Credits, Southwest LUV Vouchers and Gift Cards when changing your flight in the app. Your unused Southwest® Flight Credits show up automatically when you tap ‘View Funds’ within ‘My Account’.

Inflight Entertainment*
Use the app to take you to our Inflight Entertainment Portal where you can watch free live TV¹, listen to free music from iHeartRadio¹, access free on-demand TV episodes, and view free movies.
*Available only on WiFi-enabled aircraft. Limited time offer. Where available. ¹Due to licensing restrictions, on WiFi-enabled international flights Free Live TV and iHeartRadio may not be available for the full duration of flight.

Live Chat
Contact our Customer Representatives through Live Chat by scrolling down to Contact Us in the navigation drawer, and then tap on “Chat”.

Airport Pickup and Drop-off
Thanks to our partnership with Lyft®, you can now use the app to help you request a Lyft®! You’ll know key information like estimated time of arrival and estimated price before booking. More of a rental car person? You can do that in the app, too.

Cars, Hotels, and Vacations
Use our app to quickly book all of your travel needs.

Earn Rewards when you Travel
Sign up for Rapid Rewards® and earn points on your flights. Did you forget to add your Rapid Rewards number during booking? – No worries, you can add it after booking your flight and still earn points. You can then use those points to purchase more flights!

Ratings and reviews

It is really inexcusable that there isn't a way to add flights to your calendar. this is a really basic feature for a transportation company. additionally it's frustrating that every time you leave and go back to the app (which you must do in order to manually add the flights to your own calendar) the app pauses to reload and says "retrieving your reservation" regardless of if you only leave the app for 5 seconds. it's just annoying.

I've never used an airline app that makes it so difficult to see boarding passes. That should be the most functional part of the app. There's no simple 1-click option to see a boarding pass. You have to go to check in, then check in (even if you already have), and then you can see boarding passes. And if your screen shuts off, the app makes you go through all that again. That's 2 steps more than should be necessary. Terrible functionality.

This app is missing basic functionally provided by competitors' apps: for example, in Southwest's app, I can't save a confirmation number booked elsewhere as my flight so I have to retrieve the confirmation number and look things up again every time I want updated information....or even info I already download, which can cause problems in airplane mode. Also, I did not see any airport information, such as flight gate. This app feels more like an ad than a useful set of features.

What's new

- We'll help you remember where you parked with our new parking spot reminder tool
- Now you can add your name to the standby list for a different flight on your day of travel
- Search flights at multiple nearby airports when booking or changing your trip