Mark Pigman
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The latest version of this app is even worse. It takes an huge number clicks to navigate anywhere in the app, and you must log in every 7 days for it to stay sync with Google Fit. This was supposed to teach me how to reduce stress in my life, but instead I am stressed out everytime I use the app. (edit -Before posting my original review I had contacted the support; The person seemed uninterested in ideas to improve the app.) Before posting myh o
24 people found this review helpful
Personify Health, Inc.
29 August 2024
Hello and thank you for your review!
Our Support team can provide the best assistance on your inquiry further. Feel free to contact us via email (support@virginpulse.com), Live Chat (2AM-9PM EST, Monday - Friday) or Phone (8AM-9 PM EST, Monday - Friday). Thank you very much!
Matt Jacob
Keeps unlinking to Google Fit so that steps and workouts aren't counted. Has login problems - like it always authenticates via my work email (which I don't have access to on my phone), the security code takes forever to get emailed, and then it makes you do this almost every time you sign in. Setting up biometric authentication does nothing. No phone number/texting option for authorization. Very behind Rewards are achievable, but often the app stops you from achieving them regularly.
21 people found this review helpful
Personify Health, Inc.
29 August 2024
Hello and thank you for your review!
Our Support team can provide the best assistance on your inquiry further. Feel free to contact us via email (support@virginpulse.com), Live Chat (2AM-9PM EST, Monday - Friday) or Phone (8AM-9 PM EST, Monday - Friday). Thank you very much!
Gauldoth A
the app tries it best to not allow you to score points. they keep changing the interface, hide the daily scores, make you watch a very very slow animation after each submission. for eg: after you click on a daily card or a habit. the journeys are not useful, the Fitbit login and Google fit connection frequently breaks, I haven't been able to use my Fitbit login for over 2 months now. the notifications never work either. the app used to be decent before.
28 people found this review helpful
Personify Health, Inc.
7 October 2024
Thank you for taking the time to let us know how you feel. We appreciate your feedback. We suggest forwarding the suggestions on how to improve the app to our Support team, via email (support@personifyhealth.com), Live Chat (2AM-9PM EST, Monday - Friday) or Phone (8AM-9 PM EST, Monday - Friday).