WASH-Connect

4.1
18K reviews
500K+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

Mobile payment meets smart laundry!

ONE APP DOES IT ALL

• Convenient mobile pay for laundry
• Check machine availability and get notified when laundry is done
• Tips, Tricks and Laundry Hacks
• Request Machine Service
• In-app Support

FOR NETWORK CONNECTED LAUNDRY ROOMS

See what machines are available and in-use from wherever you are and receive real time notifications when your laundry completes.

IT’S AS EASY AS 1-2-3

Setup an account and fill in the required fields. Add funds using your credit/debit card and then find the machine you want to use and tap pay.

SUPPORT

Need help? We have multiple ways to reach our support team, day or night. Email us at: mobilesupport@washlaundry.com.

**Mobile pay is only available for WASH-Connect enabled machines**
Updated on
31 Oct 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.1
17.8K reviews
Im HitGirl
14 October 2024
Its a good app but does have a lot of connection problems. Many times I've had one of the machines not finish, or sometimes not even start at all. All that wouldnt even be a big deal to me if getting reimbursed when the cycle wasn't complete continued to be easy. But lately instead of filling out the form, i need to call company to explain the problem to someone. The problem happen every 3-4 trips and multiple times during the same sometimes. It can be very frustrating.
1 person found this review helpful
Did you find this helpful?
WASH Apps
14 October 2024
Thanks for reviewing! We’re happy that you're enjoying the WASH-Connect app. We appreciate feedback, so if there is anything else that we can do to improve your experience, please let us know. Reach out to us any time via the “Contact Us” option within the app or by emailing mobilesupport@washlaundry.com.
Brad Nelson
5 October 2024
One of the worst laundry app I've used. Doesn't connect sometimes, I need to close the app every time I start a load, if I want to do more then one wash and the account balance doesn't update properly. In 2012, my college implemented an app and website for laundry. An app from over a decade ago worked better and was more reliably than this. I could also see if the washers/dryers were currently in use or not.
14 people found this review helpful
Did you find this helpful?
WASH Apps
5 October 2024
We’re sorry that the WASH-Connect app didn’t meet your expectations. We want to make it right. Please email mobilesupport@washlaundry.com. Our customer support team is available 7 days a week to assist you.
Djuna Spring
7 October 2024
The app is a pain when it comes to connecting to the machine. It says connecting, the machine and app both say machine is "busy" when it is loading. The add time button takes forever. This is very slow. The building got new machines with the new app. We were given a heads up to create our profiles ahead of time, but without the machines on premises, I was unable to create a profile. This app is not user friendly. We are in a senior living area, I see nothing but problems in the future.
5 people found this review helpful
Did you find this helpful?
WASH Apps
8 October 2024
We’re sorry that the WASH-Connect app didn’t meet your expectations. We want to make it right. Please email mobilesupport@washlaundry.com. Our customer support team is available 7 days a week to assist you.

What's new

• Bug fixes and performance enhancements.