Call a Bike

Deutsche Bahn Connect GmbH

About this app

With Call a Bike, you are spontaneously and flexibly mobile around the clock. Whether you're on your way to work, after work or on a city trip, with Call a Bike you can rent a bike at any time and anywhere in Germany.

A total of 13,000 bikes are available in over 80 cities. You can also use the app to hire a bike from StadtRAD Hamburg and Lüneburg as well as RegioRadStuttgart.

All bikes are displayed on an interactive map in the app. You can rent them using the QR code or by entering the bike number.

You can pause your journey: simply activate it in the app and close the bike lock.

To return the bike, take it to one of the Call a Bike stations that you can find on the interactive map in the app.

You can view the details and costs of your journeys in your bookings at any time. You can also redeem voucher codes, report damage and manage your customer account here.

Let's go : register, get on, start cycling!

Do you like the app or do you have feedback for us? Then rate us here in the Play Store, on Facebook or Instagram.

Have a good trip,
your Call a Bike team

Ratings and reviews

The bikes are great, but customer service is absolutely terrible. The app failed to charge me appropriately and I received no notifications in English despite having English as my preferred language on my account. In addition, they provide no way to actually pay the outstanding invoice. It's good to see at least one service in Germany bucks the stereotype of efficiency.

When you try to open a bike by clicking the scan button, the previous bike you rode last pops back up as if it was just scanned (which should not happen). If you slide to open it, it will open that bike regardless of your location (which there should be a check). Their customer service is horrible and they refuse to accept an error could occur on their end leave you with a situation impossible to resolve

App didn't like my payment info but never notified me of this before the bill was due. Now even though I have changed the payment info (informed them)to something that I know works, they are demanding a bank transfer which as a foreigner to Germany means I have to do a global money transfer. The minimum of which is $100... the bill is €20. So they will be overpaid, I won't get my money back and they have been unhelpful and uncooperative the entire time. Use call a bike instead, it's much better.

What's new

We have improved the following for you:

- OpenStreetMap can now be selected to display the map
- Numerous accessibility improvements
- Bug fixes