StadtRAD Hamburg

Deutsche Bahn Connect GmbH

About this app

With StadtRAD Hamburg, you are spontaneously and flexibly mobile around the clock. Whether on the way to work, after work or during a city trip, with StadtRAD Hamburg you can rent a bike at any time at a favourable price.

You will find StadtRAD stations throughout Hamburg where you can hire and return bikes. In almost all tariffs, the first 30 minutes per journey are free of charge. You can also hire cargo pedelecs at selected stations - perfect for big shopping trips and your children!

With the StadtRAD Hamburg app, you can rent bikes, redeem voucher codes, view past bookings and report damage.

Let's go: register, hop on, start cycling!

Do you like the app or do you have feedback for us? Then please rate us here in the Play Store, on Facebook or Instagram.

Ratings and reviews

Initially, it was a good experience. Then, I realize they bet on the odds that you forget to press pause and lock the bike. When you do that the ride ends. So though the €9 per day is appealing, be warned. Once you're stuck with a locked bike, you'll have to start a new ride and the charges start all over again, even though it's the same bike. Very unethical service,less transparency including the invoices. Left a bitter taste in my mouth, never again..oh yes, no live CS agents, non existent CS

Good app for renting bikes, have been using it for 4 years. With a map you can easily locate bikes, check availability, select the bike from a list or by number. You can review your current and past bookings including charged fees. First half hour is free of charge. There're sometimes issues in connections, ghost bikes which're shown in app but are not available at stations and once I couldn't return a bike. Called support at 10pm and we solved the issue. In the long run I can recommend the app

Renting a bike doesn't work just as often as it does. If you need something reliable look for something else. The problems with this "service" are manifold: bikes are shown as available that aren't at the station in some cases or are then shown as defect when trying to open them after booking them in the app. Or you are prompted to call the hotline where, surprise, no one answers. Well, it's service as usual with the Deutsche Bahn.

What’s new

We have improved the following for you:

- Clearer booking info: We've improved how active bookings are displayed so you always know what's going on.
- Improved error messages: if something goes sideways, at least you’ll know what’s going on a bit more clearly.
- Bug fixes: We squashed some bugs to make your rides even smoother and more reliable.