
Maria
Second time this app not working...doesn't work! I was able to get in after I submit the tech ticket. Was working for few days. Few weeks later, I was going to check my annual checkup dates. Nope...same old message "We Could Not Verify Your Information." I did call the customer service..I'm very frustrated that they have me redo password, different browser etc. Garbage app...including the website.
15 people found this review helpful

Babette Motley
I was told to uninstall Blue Cross Blue Shield of Minnesota and install Blue Care Advisor to access my Explanation of Benefits (EOB). I did exactly what I was told, but when I opened this new app and clicked on Sign In tab, my screen went black. I don't know why they changed us over to this new app if we can't even log in. Please fix this issue or change us back to the BCBS of Minnesota app. That one worked just fine for me.
Health Plan Technologies
September 25, 2025
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at support@bcbsnd.me. Thank you.

Abbigayil Huehl
Can't even finish creating the login. It asks to verify my email, so I have to leave the app to get the verification code only to have been sent multiple codes, and none of them work. Then, the app sent more codes with each attempt and finally blocked me from trying to verify my account, but I can't unblock it.
Health Plan Technologies
September 25, 2025
Hello, did your problem get resolved? If not, we are here to help you! Please do let us know at support@bcbsnd.me.