A Baiden
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One of worst apps out there. You need to enter a zip code to find stores, when first installing the app, but it can't find any, even using their own store's zip code. This makes app unusable until it "finds" a store. Should you, by some miracle, get past that entry point ( reinstalling the app several times), there are constant sign-in problems, search feature returns error (try again later), in-store mode is slow, even using their wifi. I like the store, but the app is a disaster.
2 people found this review helpful
BJ's Wholesale Club
May 4, 2024
Hello Baiden! Thank you for your positive feedback about our club. We are sorry for the experience you had with our app. We highly recommend checking for available clubs before placing an order so you can see the item inventory. Please don't hesitate to contact us at SocialCare@bjs.com with your membership details.
Matthew Grant
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Great app! The item limit is dumb, but I get it. I would give it 5 stars because Ordinarily I love the app, it's well designed, saves me tons of time, and works well. However, whatever genius designed the recent update that makes you click a button that says "keep scanning" after every single item, slowing you down dramatically, should be fired and never allowed to design or work on an app again. Dumbest update I think I've ever seen in an app. EDIT: Developer replied...no change to app.
6 people found this review helpful
BJ's Wholesale Club
May 7, 2024
Hi Matthew! Thanks for sharing your positive experience with our BJ's App. We apologize for any issues with the latest update and are working to fix them. If you need help, please reach out to us at SocialCare@bjs.com. Thanks!
John Lupacchino
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Express pay is a joke! App will not recognize that I am in the club. I have location on, including precise location and the app is getting my location but still will not recognize that I am in the club. I even connect to the club wifi and it still won't work. Employees in the club say a lot of people have the same problem. My wife's phone has the same issue. FIX THE APP please!
12 people found this review helpful
BJ's Wholesale Club
April 26, 2024
Hi, John! Apologize for the trouble you had with the mobile app. Could you uninstall and install the latest BJs app and try again? If the issue persists, please email us at Socialcare@bjs.com. Thank you!