
Ronda Bernstein
Coupon page still only a usable 1/2 page and you can't scroll backwards. Tried to shop through the app. Wanted to see the ingredients and it, no lie, told me to look at the product label. Are you 🤬 me? How do you look at the label of something you are trying to buy online? Time and location off too. It's only useful for having a full list of your meds at a doctor's office and not needing the paper coupons/receipts. You should be able to get your receipt in the app though instead of an email.
846 people found this review helpful

PamelA Zboray
My app was working okay up until the other day now I cannot seem to set a store and add for pickup it's only showing shipping and delivery which is not how I like it. It's not giving me an option to pick a store. It's empty and then when I click on it it gives me the Circle that goes around and around and around. Not sure what happened within the past couple of days but this is horrible and very frustrating!
217 people found this review helpful
CVS Pharmacy
September 11, 2025
Thank you for your feedback; we are sorry that you are having this app experience. Please contact us to share more information https://www.cvs.com/app-store-review/feedback?xid=WN0kzjlXao. Thank you!

Donna Dudek
The new app is terrible. I can't find my CVS card, which makes picking up scripts more time consuming (and I'm not sure if the card has to be scanned to accumulate award points, but if it does, that's also an issue). The wrong pharmacy hours are listed, which I discovered by arriving an hour before the listed closing time (6 p.m.), only to be told they close at 5 p.m. I've also had problems with prescriptions being listed as ready for pickup that were not ready or had already been picked up.
401 people found this review helpful