OTC Health Solutions

CVS Pharmacy

About this app

It's easy to access and manage your OTC Benefit from anywhere with the OTC Health Solutions app. Get simple, secure access to your health and over-the-counter (OTC) benefits and use them at nearby CVS stores or online.

- Take control of your benefits with real-time balance updates on funds and activity

- View transaction history for benefits used and track order status

- Easily find CVS stores where you can use your benefits in store, or order online

- Shop on your own terms with convenient CVS in-store, online, and home delivery options

Ratings and reviews

it is Very Difficult to scroll and search for items when most of the page is covered by features that could be Much Smaller or minimize while shopping. when I shopped on line there were several items viewable at the same time until chosen. I do like that it saved my choices when I had to stop in the middle of my task, but wish it had saved my spot. so that I didnt have to start my search back at the beginning. PS: I am trying to shop again and the app seems worse than before instead of better.

over time this app has gotten better with the menu and how to shop on it. also it's much faster than it used to be. one thing I really dislike is that it doesn't give you the full amount, including sales tax, until the absolute very end. i usually have to go back and take something out of my cart due to the tax. i wish they'd show the tax IN the cart AS i shop.

it's OK-ish. I hate that it times-out in 15min. I feel rushed and can't do a thorough search of items. search feature is not thorough. As of today, 7/29/26 I am still happy to have this available to use, but it is not efficient. I tried several ways, via the search feature, to find heating pads, nothing showed up. I had to scroll through online and finally found one during 3rd 15min session. Frustrating & not efficient at all.

What’s new

We've made enhancements to help you get the most out of your app experience.