Desjardins mobile services

4.6
48.6K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Do your banking and manage your money quickly and easily in a secure environment.

Our user-friendly app lets you easily do your day-to-day banking. Pay your bills with the tap of a finger, deposit a cheque from anywhere, and transfer money between accounts or to people. You can also manage your cards, loans and lines of credit. If you've lost your credit or debit card, you can even temporarily lock your card while you look for it.

We want to meet your most important needs. That's why our app can help you save for your goals, manage your budget and give you a better idea of your financial situation. You can even get a mortgage pre-approval in a few easy steps!

Find out how the app can help you meet your business needs, like making mobile deposits and approving transactions.

Log in through your smartphone or tablet with your password or biometric authentication. Some features are also available on Wear OS by Google.®

Not a Desjardins member yet? Open an online account in just a few minutes.

For more information about the applicable terms and conditions, please see the Terms of use and legal notes section (desjardins.com).

By downloading the Desjardins mobile services app, you consent to the installation of the application and updates, which can be automatically installed depending on the default settings of your device or operating system, or the settings you selected. You may withdraw your consent at any time by uninstalling this application.

Personal information – Desjardins collects, uses and shares personal information provided in accordance with applicable laws and regulations, as well as the Desjardins Privacy Policy (Our Privacy Policy (desjardins.com). You may withdraw your consent at any time by uninstalling the Desjardins mobile app.

® Wear OS is a registered trademark of Google Inc.
Updated on
Oct 16, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, App activity and 2 others
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.6
46.7K reviews
Mathieu René (Creaturiste)
September 14, 2022
Just installed the app for the sole purpose of depositing a cheque with their Mobile Deposit feature. It cancels the attempt the moment I try to take a picture. tried several times, restarted the app, nothing works, except for the message: "Desjardins keeps crashing". Not impressed. Now I have to locate a rare ATM that accepts deposits in person.
2 people found this review helpful
Did you find this helpful?
Desjardins
September 21, 2022
Hello Mathieu! There was a system malfunction specifically for the mobile deposit on the 14th of Sept, which was corrected with a system update on that same day (make sure you do the update before trying again). The issue has been resolved since. I am truly sorry for the inconvenience. Have a good day - Rose
Etienne Maheu
July 7, 2024
Doesn't work on wifi. I can see my balance, and the various pages seems to load fine, until they get replaced with an error saying I have to be online to use this feature; including the page that gives me the phone number to contact support. I'm clearly not offline, as everything loads fine before I get the error. I can browse the site just fine too, and even receive 2FA notifications.
2 people found this review helpful
Did you find this helpful?
Desjardins
July 17, 2024
Hello! I am sorry about the difficulties you are experiencing. I invite you to uninstall/reinstall the app. I also suggest that you turn off and restart your device completely before testing again. If the problem is still not resolved, you can contact an advisor at 1-800-224-7737 for direct assistance, or answer me here. Have a good day - Rose
A G
September 19, 2024
My claim insurance is under investigation for one month and 10 days but has not yet been decided. Adjuster is useless, it felt like pushing rope to get my car repaired after no fault accident. The “section manager” attempted to use her title to intimidate me. The complainant department intentionally stalls the complaint process. Complete waste of money and most exhausting process ever.
Did you find this helpful?
Desjardins
October 2, 2024
Hello. I am sorry for the situation you are describing. If you want your comment to be recorded and sent to the appropriate department, I invite you to contact an AccèsD advisor by calling 1-800-224-7737 (he/she will put you through with Desjardins Assurance). Have a good day - Rose

What's new

The latest version of the app includes several bug fixes and improvements. Download the update for a better experience. Thank you for using the Desjardins app.