
Mary Medina
Extremely disappointed... I keep getting "there was an error in the system", can't make any transactions or receive money because I can't update new expiration date of new card received, it has to be updated in app, but can't access app because it is not updated... and that makes sense how? I get the 2 step verifications on email and phone perfect and at the time to login just same error. Customer service will not take the call because of "Extremely high call volume" and will just disconnect.
100 people found this review helpful

Mitzael Rosa
it's really simple and awesome to use. I do have 1 recommendation for a future update the max amount is 500$ per day right what if you could a counter. Example: I sent Mike 100$ well in my app would appear that I have a 400$ limit remaining it would help a lot of people as well with their money sending management thank you guys for the app. Sending you guys a big warm Hi desde Carolina Puerto Rico 🇵🇷
15 people found this review helpful
EVERTEC Group, LLC
May 26, 2025
Hello Mitzael, thank you for your support of ATH Móvil! We truly appreciate your positive review and will continue working to offer you the best experience. 💙📱

edith acevedo
Ive had this app for several years now and never had any issues until a couple of days ago! I updated my card and now I cant recieve or send money! It says "Sorry! Something went wrong There was a error processing your request. Please try again later." Please try again later yeah sure, after deleting everything, starting over and 5 days later it still says the same thing! PLEASE PLEASE FIX!!
22 people found this review helpful
EVERTEC Group, LLC
April 4, 2024
Hello Edith,
We're sorry to hear that you are experiencing issues with the application. We appreciate your feedback and assure you that our team is working to provide our users with the best possible experience.
Please contact our customer service department at 787-775-2846 for assistance.
Have a great day!