BCBSTX

Blue Cross and Blue Shield of Texas

About this app

The Blue Cross and Blue Shield of Texas (BCBSTX) app provides access to the Blue Cross and Blue Shield of Texas member information and resources. BCBSTX app also provides shopping information such as getting a quote and tracking an application.
Members can:
• Login, register or change password
• Easily access coverage, claims, and ID
• Check deductible and out of pockets amounts
• Find an in network doctor, hospital or facility
• Find a nearby urgent care facility
• Estimate the costs of procedures, tests and treatments
• View patient reviews and average wait time
• Search for doctors that speak Spanish
• View medical benefits and copay levels
• View pharmacy benefits and copay levels
• Send ID to Apple Wallet for offline access
• View their Explanation of Benefits
• Log in via Touch ID
• Live Chat with Customer Service
• Share ID Card
• Members with applicable pharmacy coverage can search for drug information and cost estimates, view and compare nearby pharmacies, and view reminders related to their prescriptions
• Members with applicable coverage can access MDLive for virtual visits with a doctor (MDLive uses allergies and medications from your HealthKit when requesting a virtual visit)

Ratings and reviews

I don't review apps but this one is truly pathetic. I cannot even log in, it always gives me an error message AFTER I go through all the extra security steps such as getting a pass code from text.. It's always an error right as I should be logged in saying it can't load and to try again later. I try again and wouldn't you know it, my account is locked due to too many failed sign-in attempts. cool. I reset my password, I confirmed my username with "forgot username" and it made no difference..

I can't login to the app without a second computer. I can't switch to my email app to see the verification code because the keyboard disappears and I can't get it back. So I keep spamming myself with verification codes because I can never enter the previous code when I switch out of the app. Was this even tested? Seriously, this is ridiculous. Edit for the reply below: I am using the latest version! There is no update available on Android!

This app has changed a lot in recent years - for the worse! There used to be 2 obvious bars on the front page, showing how close you were to reaching your deductible and your out of pocket maximum. Not anymore! There also used to be a Contact Us tab with a number to call to reach a real live representative. Now, all you get is the option to "chat." Since that was my only option, I clicked on it, but it told me the service couldn't be reached!! This app is terrible now!

What’s new

General improvements and bug fixes.