AirTalk Wireless

HTH Communications

About this app

AirTalk Wireless® is a program provided by HTH Communications serving eligible American households. To participate in the AirTalk Wireless® service, certain eligibility requirements must be met, which are set by each State where the service is provided. These requirements are based on a person’s participation in state, Federal support programs, or by meeting the Income Poverty Guidelines as defined by the U.S. Government. The service is limited to one person per household. AirTalk Wireless is powered by AirVoice; an FCC-licensed Eligible Telecommunication Carrier (ETC) which offers Lifeline, Affordable Connectivity and Emergency Broadband Service to eligible customers across America. Our mission is to provide the best customer service on the largest, nationwide 5G/4G network, a simple application process and top iconic quality phone brands consumers want such as iPhones, Galaxies, Google Pixels, Motorolas and more.

Ratings and reviews

My experience with this company has been awful. Absolutely awful. The phone they sent me wasn't the one I had paid for. And it had a cracked screen when I opened the box. Calls are constantly being dropped . Every Damm time I talk I can hear myself but can hardly hear the other person. Never have any data. I bought extra once but it wasn't addes to my phone. So if I want internet I have to find free wifi. And I can never ever reach a competent customer service person I can understand.

I Don't recommend this company. The "free phone" I was sent came broken, they would not exchange it or replace it. However I was given the option to pay a extremely outrageous price for a new phone (refurbISHed). The hours to talk to a human are not ideal, I've sat on hold for hours only to be disconnected. I've emailed numerous times and havent received a response. The app consistantly has to be updated, and of course that eats data. They don't have Hotspot options, or Bluetooth tethering.

It is absolutely impossible to reach any kind of customer service with this company! I was on hold with customer service on the phone for two hours and got nobody! Was told that a live agent in chat would be 6718 minutes because there was 67 people ahead of my! Ugh! I'm going to cancel my order and go elsewhere if this is what it's going to be like... All because the phone on the order I submitted, was cancelled so they could send me their generic phone. What a bait and switch operation!!!!!