AirVoice Welcome

HTH Communications

About this app

AirVoice Wireless Activation Support
This app helps AirVoice Wireless verify that customers have received their phones and successfully activated their services. The key functionalities include:
Device Verification: The app allows our fulfillment team to input the ICCID or IMEI number, which is then verified to ensure the device is correctly associated with the customer's account.
Secure Data Transmission: The verified ICCID or IMEI is securely transmitted to our backend system to confirm proper device association and activation.
Activation Notification: When the customer turns on their phone for the first time, the app notifies our system, confirming that the customer has received and activated their device.
Customer Follow-Up: If a device remains inactive for a certain period, our team can identify and reach out to customers to provide assistance and ensure their service is activated.
This app is crucial for AirVoice Wireless to manage device distribution, verify activation status, and provide timely support to customers. It aligns with our goal to enhance customer experience and ensure seamless service activation.

Ratings and reviews

Honestly, not a fan. Service is dicey at best. I find that the phone they sent was absolutely terrible, it did down once it's at 25% battery life and won't start up again until it's at 75, which takes about 4 hours on the charger that was sent with the phone. it takes so long to load anything, I ended up going and getting GOOGLE-FI because this was so unreliable. I hate leaving reviews like this, but please work on your system, I wanted to like this service, I really did.

the AirTalk company and personnel are incompetent, this refurbish phone they sent me is not good. I have talked to livechat 3 or 4 times. sent E-mail and this refurbished phone. it gets very hot 🔥🔥 when it's charging for a hour. the phone doesn't hold a full charge. please don't go to this stay away from AirTalk company. they don't treat there customers right. I'm looking for a better phone company!!

The phone is not what I was supposed to get. It deletes on its own,it changes apps on me all the time,the texting will skip a space and letter in words constantly,it cuts off on its own even when my ph is charged,customer service is the worst I've had,on hold over an hr every time I tried to talk to a real cs rep . and they do not keep their word nor honor their gift vouchers for new customers. I'm unhappy n dissatisfied with this company. no care for customers ,or junk phones they give out.