
Liana Allen
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One of the worst prepaid I've ever used. I accidently used this card instead of my main one since both cards are blue, for a transaction. They charged me a $1 for using it even though I had no funds. And I have to keep logging in with my credentials, the biometrics does not work. I wish plasma place would go back to BoA prepaid card, this one is the worst. Poor customer service. 8/26-Biometrics not consistent, like most banking apps. Thus I look at this company, as not stable nor secure.
21 people found this review helpful

Elizabeth Johnson
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I don't know what happened. the app worked great for the first few months, now the app won't open at all. at first I thought it was because of the AWS outage that affected all those other apps but it still doesn't work even after a week. I don't know what to do. **update** I can login to see my balance now but fast balance and the biometrics feature doesn't work. I turn them on and leave the app and when I open it again it's turned off.
1 person found this review helpful

Anthony Hangbers
the app wouldn't let me save my biometrics it wouldn't let me get transaction notifications and I couldn't set up fast balance all I can do is log in this card sucks. all that used to work now it don't I've updated the app reinstalled it, everything, still didn't work as advertised. and it charges 1 dollar for a decline so don't go over your balance or you get charged for it
8 people found this review helpful