
Ehren McBane
never had any issues with the app, ever. now after this newest update, i keep getting an error message right when I open the app that says something about the app not working and the only option is "RETRY." It won't let me do anything in the app other than wait for the error message and then hit retry or just close it. Please fix your app!! I am not going to uninstall and reinstall, losing my user name and biometrics!
33 people found this review helpful
Regions Bank
July 16, 2025
Hi Ehren. We received your email and have responded. Please don't hesitate to reply there. ^KG

Jesse Mathis
- Flag inappropriate
- Show review history
How did you manage to make this app WORSE over the years? It keeps throwing errors at me and now with the most recent changes it keeps refusing to either let me try logging in, refusing to log me in if I get past that error, and the one time I get to my account, a popup saying you've moved everything around, and when I click the x to look at my account it sends me to your youtube channel (???) and then I get booted out of the app with "can't process" again. Stop using AI to program your app.
11 people found this review helpful
Regions Bank
July 17, 2025
Our apologies for any frustration, Jesse. If this is still happening, feel free to email our team at mobileapps@regions.com. ^KG

Angela Serigny
I've been using this app with no problems until the recent update, now I've got to log out right after I log in. My password was able to be entered from the stored passwords and now it won't come up at all. The app should go back to the way it was, it was easy to use and nicer had a problem with it. This update is terrible, if it ain't broke don't fix it.
110 people found this review helpful
Regions Bank
July 17, 2025
Thanks for reaching out, Angela. If you're still experiencing any issues, email our team at mobileapps@regions.com. ^KG