
Dawn Cole
The app won't talk to the inverter. There is zero customer service. You can't talk to a real person. The only solution is to have your installer fix the problem but they have all gone out of business. No other installer will touch it if they didn't install it. 0/10 just don't do it! It worked fine for 3 years and now absolutely nothing. I have to physically make sure the inverter is working and hope the info the power company gets is correct.
9 people found this review helpful

DJ SABZI
One word sums up this app. Unreliable. This app sometimes works, doesn't work, and sometimes disconnects altogether. The app gives a choice to refresh the feed so you could get the current state but it doesn't work, ever, it is just there as an idea. Doesn't work. You'll get periodic readings but not often and not the current state. At times it will be information from hours prior, days prior, no information from your solar production only consumption, and what the electric company provides.
2 people found this review helpful

Moira Regelson
It's tedious to connect to the inverter, but that's not my main issue. My system is about 3 years old and has started to occasionally -- seemingly randomly -- stop producing. Restarting fixes the problem temporarily. Not great, but it's worse that there is no alert from the app! If I don't check the app, I don't know it's happening.
4 people found this review helpful