Mobile Caregiver+

Netsmart

About this app

Mobile Caregiver+ (formerly Tellus eVV+) is a powerful, HIPAA-compliant Electronic Visit Verification solution for personal and home health care delivery. With it, you can quickly and easily:


• View schedules and care plans.
• Check in, check off care tasks and check out.
• Accurately and easily document and verify care delivery time and tasks.
• Communicate securely via HIPAA-compliant messaging.
• Easily collect electronic signatures to verify delivery of care.
• Document unscheduled visits.
• Accurately process claim information.
• And perform a variety of other tasks and functions right at the point of care.


Plus, Mobile Caregiver+ is connected to a comprehensive dashboard in your home office where care managers can view, update and monitor patient care needs and staff schedules so they can instantly notify you of cancelations or adjustments.

Ratings and reviews

I wonder if this app was made to reduce the number of people getting services. That's how well this app works. UPDATE 2025: It's no longer from Tellus. The new company is improving it thru updates. Added 2 stars. Users need to be able to correct time & location errors, but I suppose employers don't trust employees with this. Adding an alarm for clocking in or out would be appreciated.

App had been fine up until Thursday when I went to clock out @ 10pm. Suddenly it asks to update the app but I have already done that. As of now I can't even get into the app to schedule, clock in our out, or anything. Very frustrating! Please help! I have tried uninstalling and reinstalling, turning on and off my phone...nothing works! I depend on this app for work.

The app is terrible. There are tons of location errors, no ability to change the location to more than the client's home, constant bugs, fixes, and updates. There is no way to correct your time, as promised in the original training and it doesn't have the ability to track how many hours you have for the week or any way to alert you to the fact that it is time to clock in or out, so I have to use 3 separate apps to make this one work. It is a ridiculous hassle.

What’s new

Bug fixes and enhancements.