My Total Wireless: Account App

Total Wireless

About this app

Manage your Total Wireless account by keeping track of your past and future payments, current plans, rewards, and data usage. Keep your phone service at your fingertips with tools that are designed to make managing your plan simple and stress-free. Seamlessly access all account details at a glance, manage devices, and monitor unlimited data usage.

With a newly improved & enhanced Activation experience, you can get going quickly, and stay connected on the Verizon Wireless 5G network.

Whether you're making payments or keeping track of rewards, this app has you covered. Need quick access? Simply log in to your mobile account. Total Wireless allows for full control of your phone service. Not a Total Wireless customer yet? Switching is easy.

Download today, and take control of your mobile network with the app that’s totally with you.

TOTAL WIRELESS FEATURES

CELL PHONE PLAN MANAGEMENT
Easily organize and manage your devices and data usage.
- Even with unlimited data, you can track and optimize your data usage.
- Simplify staying on top of your current plan for seamless connectivity.

5G NETWORK PLANS & UNLIMITED DATA
Total Wireless gives you the most reliable mobile network. Your Mobile Account allows you to make updates to your mobile network plan.
- Switch to a Total 5G or Total 5G+ Unlimited plan to get a free phone** (Limited Time Offer)
- Covered by the Verizon 5G Network*
- 5G Network Unlimited Base Plans starting at just $40
- Auto Pay can renew your mobile network plan for your cell phone

*5G network requires a 5G-capable device in a 5G service area.

CELL PHONE SERVICE THAT REWARDS
Get rewarded for staying connected with Total Wireless.
- Get a $200 credit after 12 monthly plan payments*
- Easily keep track of your rewards all in one place with Total Wireless*

TOTAL WIRELESS WALLET
Add funds to your account with Total Wireless Wallet, so you can purchase service plans, devices, and accessories.

*Upgrade Bonuses require a new line of activation, uninterrupted service on a $40/$55/$65 Total Wireless plan, and enrollment in Total Rewards. After six (6) consecutive service plan purchases while enrolled in Total Rewards, you will be awarded a $100 Upgrade Bonus to be used towards the purchase of a new 5G Smartphone. After twelve (12) consecutive service plan purchases while enrolled in Total Rewards, you will be awarded an additional $100 Upgrade Bonus to be used towards the purchase of a new 5G Smartphone, or a one-month service plan matching your current service plan. You may redeem only one Upgrade Bonus, which will be forfeited should you fail to redeem by the end of your eighteenth (18) service plan. Upgrade Bonuses are earned per line and may not be combined, transferred, or applied towards any other Total Rewards benefit. Upgrade Bonuses have no cash value and must be used in full at redemption, either in Total Wireless stores or totalwireless.com. Taxes and fees may apply.

**Terms apply.

Switch to Total Wireless today and experience a phone service that keeps you connected and rewarded. Not a Total Wireless customer? Switch today at www.totalwireless.com

Ratings and reviews

I'm annoyed with Totally Wireless Services. They never alert you to let you know you're running low on data usage. It suddenly isn't there—and usually at an inconvenient time. It's becomes a hassle to have to go to the website or into the app(somehow) to buy another reload because the low service plan doesn't provide enough data to make it thru the month. Sigh... I would just appreciate an alert to let me know.

The app is worthless. Had this service for 8+ years (when it was Total Wireless), and the app no longer works. It tells me I need an unlimited active service. I have always had the service. A year ago, I contacted customer support and they told me they were "upgrading" their service and it would work again shortly. Guess what, app still doesn't work. update: Tried again. The support team told me I'd have to buy a new updated plan for $20 more a month to maybe be able to use the app.

Worst customer service and total service experience I've ever had. App is also very difficult since upgrade. Upgraded phone to get Disney Plus for 6 months free but I had to pay for it. Customer service said how unfortunate. Can barely talk to customer service due to language barrier. They keep adding money to my bill then threatens to shut off. I'm shopping around for a better company. I would have given -10 stars but not available

What’s new

This update introduces fresh new branding for the My Total Wireless app! We changed the look and feel of the Dashboard and My Plans sections. We also expanded international roaming to include more countries (for applicable plans only).

Additionally, this release includes navigation improvements and other performance enhancements to fix bugs and create a smoother experience for you.