BVG Jelbi: Mobility in Berlin

3.1
6.05K reviews
500K+
Downloads
Content rating
Everyone
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About this app

With Jelbi, you get full mobility in Berlin with just one app. Use public transport (incl. the Deutschlandticket), taxi, car sharing, e-scooter, moped and bike at the tap of a button. Always find the best route and choose flexibly between different modes of transport. Pay for your rides conveniently in the app. BVG Jelbi is your app for unlimited mobility.

More e-scooter choice: Dott in Jelbi


Find Dott, Voi, Lime & Bolt in one app. Book & pay directly in Jelbi.

Top features of the Jelbi app:


● Smart route planner for all modes of transport

● Convenient purchase of public transport tickets for the VBB area (U-Bahn, S-Bahn, tram, bus)

● Easy use of all sharing services

● Convenient pick-up by taxi service

● Seamless in-app payments

● Timetable information at the tap of a button

NEW: Get the Deutschlandticket from BVG


You can order the new Deutschlandticket (D-Ticket) via our website. The 58-euro ticket is available as a personal subscription. With the Deutschlandticket, you can use all public transport, including regional services throughout Germany.

You want transportation, we have the means


BVG Jelbi is your mobility app for Berlin’s public transport, taxis and sharing services. Whether bus, train, scooter, bike, car, moped or taxi — your unlimited mobility is just a few taps away. Jelbi bundles all services in one app. Buy public transport tickets or use the services of our mobility partners: Miles, Sixt share, Voi, Lime, Dott, Nextbike, Emmy, Bolt and Taxi Berlin. With Jelbi you have access to a fleet of around 70,000 vehicles.

Your mobility with Jelbi



🚇 Public transport in Berlin (VBB, BVG, S-Bahn) including fare zones A to C — from short-trip tickets to monthly passes and across all modes. You can also display your Deutschlandticket in the Jelbi app.

🛴 E-scooter sharing with Voi, Lime, Dott and Bolt — leading brands for e-scooter rentals.

🚗 Car sharing with Miles and Sixt share. Choose from a range of vehicles, from agile electric cars to spacious vans.

🛵 E-moped sharing with Emmy — move smoothly & quietly from A to B.

🚲 Bike sharing with Nextbike bikes or e-bikes from Lime, Bolt and Dott.

🚕 Travel conveniently with the taxi service from Taxi Berlin.

Find the best route 🗺️


With Jelbi you will always find the best route and the right mode of transport. Simply enter your destination and our smart route planner will show you routes with real-time journey times. Then just choose, book and you’re on your way!

Jelbi stations


Our Jelbi stations and points are mobility hubs where you can find all sharing services in one place: Voi, Miles, Emmy, Lime, Nextbike, Sixt share, Bolt, Dott. Use what you need — rent, charge or return — without searching for vehicles or parking spaces. More than 340 Jelbi locations are shown in the app, with more being added all the time.

Getting started


To use all features, just a few steps are required: register, add a payment method and your mobile number, and you can book and pay for any service.
Already have a BVG account? Great — you can use Jelbi with this account, no new registration needed!

Pay in the app


Pay for your trips by credit card, Apple Pay, Google Pay or PayPal. Of course, you pay the regular prices in the app. There are no hidden fees.

📱 Download the Jelbi app now and explore Berlin!

Your feedback counts


We rely on your feedback to improve our service. Write to us at appsupport@bvg.de.
Updated on
Nov 18, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 3 others
This app may collect these data types
Location, Personal info and 7 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.1
5.98K reviews
A Google user
January 23, 2020
Stops working when I need it the most. "Something unexpected happened" is not an error that user can deal with. Also, payments are very slow and they're forced to be done on the spot which causes lots of issues with the driver. Any reason to not have a pre-purchased set of tickets (short trip)? P.S. Contacted support on the same day, no response so far (9 days passed)
2 people found this review helpful
Did you find this helpful?
Berliner Verkehrsbetriebe (BVG)
January 14, 2020
Hello there, we appreciate your feedback. Pre-purchasing tickets other than the 4-single trip ticket is currently not possible in any of the BVG apps. But we are happy to take this into consideration for further development. Regarding the crash you mentioned, we'd be happy to assist you via support@jelbi.de. - Your Jelbi Team 💛
Dmitriy Geels
November 23, 2025
Now when I need my tickets, this trash of an app won't even start! I would not be surprised if purchased tickets will be lost as well.
Did you find this helpful?
Henry Guerra
August 22, 2025
Bad app. There is no single ticket for adult. The app offers a single ticket but if you don't check info inside the app you never know that the single ticket is just for children. The staff inside the train S, very rude guy, asked me in German why I had used a child ticket. He took my passport and threatened me to call the police if I didn't pay the fine as I tried to explain that was a mistake and I could pay for the correct ticket. I had to pay a fine of €60. Awful experience.
Did you find this helpful?
Berliner Verkehrsbetriebe (BVG)
August 22, 2025
Hi Henry, we are sorry to hear about this incident! The app offers both reduced and regular fares — you can choose before each purchase. Please send more details to appsupport@bvg.de so we can follow up and understand where we could make this clearer. Thanks for your feedback! 💛

What’s new

NEW: Technical fixes and improvement of user-friendliness.
Update your app to enjoy the most stable and fastest version of Jelbi.
Stay tuned, new features are coming soon!
Your feedback is important to us. Do you have any questions or suggestions? Simply click on "Contact us" or "Leave feedback" in the app.
Enjoy your ride!
Your Jelbi Team 💛