U-Haul

U-Haul International

About this app

Wherever you’re headed, our app is designed for Moving Made Easier®. Get an instant quote, start or modify your reservation, track your orders, and so much more, all from your mobile device. It’s the fastest and most secure way to manage your move!

- Pick up and return your rental with just a few taps on your device, any time.
- Sign in with your custom profile to skip the counter and reserve in minutes.
- Get an instant quote, manage your order, and review your rental history.
- Use the live chat feature or email us for 24/7 support.
- View FAQs and resources to answer your questions.
- Quickly find a U-Haul location near you with the products and services you need.

Ratings and reviews

Too many hidden fees. I rented a truck for $29.95 that cost me over $60 before mileage. Not to mention how terrible the app functions. I know that you can return a vehicle to a different location than you picked it up from, but the app simply would not let me, despite listing the option. Clunky, confusing and constantly crashing. It really is not that hard to make an app that runs decently on Android OS. Especially for a multi billion dollar company.

awful experience. after having me sign in 3 times, it finally let me stay signed in and find my reservation. after taking 2 of 5 required photos, it kicked me out saying "low memory" and now the rental is in limbo somewhere because it doesn't show up on active or past rentals. had to call uhaul support to sort it out. This is NOT a quick and easy customer experience. If youre going to force people to use your app for everything, make sure the app works.

Terrible experience from start to finish. My pickup was rescheduled multiple times when I showed up to pickup, and I had to contact customer service three times, plus chat several times more, which barely worked due to constant freezing and bug in the app. After drop-off, I was wrongly charged for fuel and had to contact support again. The app is buggy, the process was frustrating, and I wouldn’t recommend U-Haul even to my worst enemy. 0 stars.

What’s new

We’re rolling out updates to our homepage that’ll make your move easier🚚:

Stay on Track: View/manage upcoming and active orders directly from the homepage.

Save Time at the Center: See available products and services, view location details, and even check out!

A Smarter Organizer: The Organizer now includes folders and categories, so you can find your belongings in seconds.

Personalized Recommendations: Get expert suggestions on services and products tailored to your move.