
Devan Klausegger
I just recently switched from being Umpqua and while there were a few hiccups nothing drastic. The app is easy to use once set up and allows me to log into both my personal and business accounts not sure if everyone will be able to do that but it's very convenient. I'm able to view all my key info and am able to filter transactions based on multiple different types which is very helpful for tracking numbers. The ledger and available balance gets switched at times temporary but it's obvious.
Columbia Banking System, Inc.
October 10, 2025
Thank you for your 5 star review.

S Johnson
This app is very useful on the day to day, eapecially because I live far from a bank, but I think a recent update may have bugged it, because between one day and the next these past two weeks I haven't been able to log in. It kept citing "unable to connect to server" but I can still access the site through desktop just fine. Attempting to uninstall/reinstall now results in the app crashing immediately. Please fix this so I can have access to my bank account without needing a desktop!
31 people found this review helpful
Columbia Banking System, Inc.
October 12, 2023
That’s not good to hear and we want to learn more. If you’d like, call us at 1-866-4UMPQUA or send a secure message through online banking so we can review your concerns together. Please mention that you’re responding to an app review, too. Thanks!

A Google user
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I don't know why, but this app seems to constantly be undergoing "routine" maintenance. This means that sometimes it doesn't work at all, while other times the information (account balance, transactions, etc.) is not up to date. None of my other financial institutions have this problem. It is very annoying. Umpqua clearly needs to invest some more money into their technology department and figure out a way to keep this app working properly, consistantly.
16 people found this review helpful
Columbia Banking System, Inc.
November 14, 2018
Thanks so much for letting us know. We’re constantly working to improve your experience and appreciate the feedback. If you’d like, call us at 1-866-4UMPQUA or send a secure message through online banking so, we can review your concerns together. Please mention that you’re responding to an app review, too. Thanks!