Columbia Mobile Banking

3.6
9.73K reviews
100K+
Downloads
Content rating
Everyone
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About this app

Columbia Bank's Mobile Banking app connects you to your personal or business checking, savings, and mortgage accounts. Access all the features of online banking, plus tools specific to the app such as mobile check deposit and Touch ID or Face ID login.

Key features include:

• Securely send and receive money with Zelle® using a mobile number or email address¹
• Check account balances and search transactions
• Pay bills and deposit checks
• Set up balance and activity alerts
• Find your nearest Columbia branch or ATM

Are you a Columbia Commercial Online Banking user? Search for the companion app - Columbia Commercial Mobile Banking.

Have questions or feedback?

Contact us at 1-866-486-7782 or CustomerService@ColumbiaBank.com.

Your mobile carrier's message and data rates may apply.

¹Email and mobile payments require enrollment and must be made from a Columbia Bank consumer checking account to a domestic bank account. Recipients have 14 days to enroll to receive money or the payment will be cancelled. Dollar and frequency limits apply.
Updated on
Sep 15, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 9 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

3.6
9.46K reviews
Devan Klausegger
October 9, 2025
I just recently switched from being Umpqua and while there were a few hiccups nothing drastic. The app is easy to use once set up and allows me to log into both my personal and business accounts not sure if everyone will be able to do that but it's very convenient. I'm able to view all my key info and am able to filter transactions based on multiple different types which is very helpful for tracking numbers. The ledger and available balance gets switched at times temporary but it's obvious.
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Columbia Banking System, Inc.
October 10, 2025
Thank you for your 5 star review.
S Johnson
October 11, 2023
This app is very useful on the day to day, eapecially because I live far from a bank, but I think a recent update may have bugged it, because between one day and the next these past two weeks I haven't been able to log in. It kept citing "unable to connect to server" but I can still access the site through desktop just fine. Attempting to uninstall/reinstall now results in the app crashing immediately. Please fix this so I can have access to my bank account without needing a desktop!
31 people found this review helpful
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Columbia Banking System, Inc.
October 12, 2023
That’s not good to hear and we want to learn more. If you’d like, call us at 1-866-4UMPQUA or send a secure message through online banking so we can review your concerns together. Please mention that you’re responding to an app review, too. Thanks!
A Google user
November 14, 2018
I don't know why, but this app seems to constantly be undergoing "routine" maintenance. This means that sometimes it doesn't work at all, while other times the information (account balance, transactions, etc.) is not up to date. None of my other financial institutions have this problem. It is very annoying. Umpqua clearly needs to invest some more money into their technology department and figure out a way to keep this app working properly, consistantly.
16 people found this review helpful
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Columbia Banking System, Inc.
November 14, 2018
Thanks so much for letting us know. We’re constantly working to improve your experience and appreciate the feedback. If you’d like, call us at 1-866-4UMPQUA or send a secure message through online banking so, we can review your concerns together. Please mention that you’re responding to an app review, too. Thanks!

What’s new

Columbia Bank (formerly Umpqua Bank) has updated our mobile app to reflect our new name. Account access and online features remain the same.